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iStorage - North Highlands, CA

4.8

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

3855 Madison Avenue, North Highlands, CA, 95660, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.8499 reviews
Gregorio C.'s profile image
Gregorio C. 
on Birdeye

11 months ago

Customer service was pleasant 

Business response:

HelloGregorio, we are always working to give our customers the best possible experience. We hope to continue building upon the relationship that we have with all of our customers - including you! Thank you for reaching out, and please feel free to contact us with any additional concerns. Sincerely, iStorage  

Kandie N.'s profile image
Kandie N. 
on Birdeye

a year ago

At first I wasn't to pleased with my rental experience , however after going to the office and chatting with the girls on sight I was glad I chose A1 to take my things they seem to care if things get broken into or treated badly. I must also say the girls were wonderful and very helpful! Great attitudes!!!! THANK YOU!!! 

Business response:

Hello Kandie. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it! Sincerely, iStorage  

Paul G.'s profile image
Paul G. 
on Birdeye

a year ago

We rented back a storage locker lien unit and was given a great deal on the rent. The staff was helpful and pleasant and I had no problems. What's not to like! 

Business response:

Paul, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

VICTOR O.'s profile image
VICTOR O. 
on Birdeye

a year ago

Good customer service 

Business response:

Victor, thank you for your review. We take customer feedback seriously, and we look forward to continuing to serve you. Thank you, iStorage  

Chris K.'s profile image
Chris K. 
on Birdeye

a year ago

Always a great experience 

Business response:

Chris, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Maurico L R.'s profile image
Maurico L R. 
on Birdeye

a year ago

Your staff make me feel as though I was family very warm and loving thanks 

Business response:

Maurico, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, iStorage North Highlands  

Matthew O.'s profile image
Matthew O. 
on Birdeye

a year ago

Easy hassle free experience. I needed a storage very quickly and you guys had me in a storage in less than 15 min from start to finish. 

Business response:

Matthew, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage North Highlands  

Valus W.'s profile image
Valus W. 
on Birdeye

a year ago

Like the service and responsiveness of the iStorage staff and am impressed with the cleanliness of the facility, however had problems electronically signing the paperwork on my cellphone. This customer hopes it is easier on a larger machine. Still am not sure if everything was singed/initialed properly. The places where the customer signs were not too bad, but trying to initial the other places was a trial. 

Business response:

Valus, thank you so much for using our facility. We appreciate your business. Sincerely, iStorage North Highlands  

Kerry C.'s profile image
Kerry C. 
on Birdeye

a year ago

very nice person at the counter, very professional . 

Business response:

Kerry, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage North Highlands  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.8 star rating with 499 reviews. 

When is iStorage open?

iStorage is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com