This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Last week I had an issue concerning a… Last week I had an issue concerning a distribution, a technical issue online.. I called the ITRUST help line which only took 2 minutes to get an associate on phone. He introduced himself as Aniah and was professional and helpful , I explained my issue which required his managers help and the whole call was less than 10 minutes and was completely resolved ... I think the issue was actually on my end , not ITRUST but they went out of their way to help me ... After over 2 years they never ... read more
Business response:
We appreciate you taking the time to share your positive experience.
i just had the most fantastic customer… i just had the most fantastic customer service experience over the phone! From the moment I was connected, the representative was an absolute delight. he greeted me with a warm, friendly tone that instantly put me at ease, and they listened patiently as I explained my issue. Not only did they understand my problem right away, but they also went above and beyond to resolve it quickly and efficiently.
Awesome team and thanks for taking the… Awesome team and thanks for taking the time to help me.
Business response:
Thank you, frantz! We appreciate your kind words and are glad to hear you had a positive experience.
Josh was helpful and quick with my… Josh was helpful and quick with my distribution call.
Business response:
Thank you, Lawrence! We appreciate your kind words and will share your feedback with Josh.
Excellent Customer Service Josh made me feel @ ease during the zoom conference. I’m a baby boomer not very smart w/ the latest technology. But with his polite, patient, helpful and understanding attitude that made my whole life experience amazing! Kudos to Josh, wish we can have more people like him.
Business response:
We appreciate your kind words about Josh.
Very smooth and efficient process Very smooth and efficient process, without sacrificing security. Thank you
Business response:
We appreciate your kind words and are thrilled to hear that you found the process smooth, efficient, and secure. Your feedback means a lot to us.
I’ve had a great experience so far I’ve had a great experience so far. Josh and everyone in customer service has been excellent. I’ve used many of their features and they’ve been quick and communicative.
Business response:
We appreciate your kind words and are thrilled to hear about your positive experience.
Very patient and knowledgeable. Very patient and knowledgeable.
Business response:
We appreciate your kind words! We strive to provide our customers with the best possible service, and we're glad you found our team to be patient and knowledgeable.
Bobby provided me excellent service… Bobby provided me excellent service helping me to navigate the steps involved in moving Roth IRA assets from another investment platform to ITrust Capital. He patiently stayed on the line while assisting me through the process. Thanks Bobby!
Business response:
We appreciate your kind words about Bobby's help.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,624 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.