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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Josh was super helpful on the handling… Josh was super helpful on the handling of my disbursement request. Prompt, professional and polite! Appreciate the great help!
Business response:
Thank you, Jesse! We strive to provide excellent customer service and appreciate your kind words.
Jonathan did a great job helping me… Jonathan did a great job helping me navigate the set up. I highly recommend him.
Business response:
Thank you, Leigh! We're thrilled to hear about your positive experience!
Josh ITC Josh, A pleasure working with you today! You made the experience easy for me :). I appreciate your professionalism and look forward to the next time we meet. Regards, Thomas Dunn
Business response:
Thank you, foggdogg! We appreciate your kind words about Josh and his professionalism.
Julian Jenkins helped me upload my wet… Julian Jenkins helped me upload my wet signature page form. He is patient and respectful. Julian, appreciate your help and support so much!
Business response:
Thank you, huangjenni! We are thrilled to hear about your positive experience.
RE: 401K rollover Worked with customer service rep Chad, who was very knowledgeable and helpful in 401K rollovers. Appreciate the information provided and the excellent customer service.
Business response:
Thank you, Daniel! We appreciate you taking the time to share your positive experience.
Very helpful. Very helpful.
Business response:
Thank you, Lana! We appreciate the positive feedback.
Thank you iTrust and Bryce! I am leaving this review for my father who speaks English as a second language. He has been with iTrust for a while now and has always enjoyed the kind service they provide. But, recently I had returned home from work and he father immediately jumped at the chance to have me write a review for Bryce. He said that Bryce was one of the best people in a customer service position he had ever interacted with. He also praised Bryce for his patience and ability to understand him even with his broken Engl... read more
Business response:
Thank you, John! We are so glad to hear that you had such a positive experience with us.
Give Bryce a raise Give Bryce a raise! That gentleman was hands down phenomenal. Very kind, very patient, very personal. 11/10 experience. Thank you Bryce!
Business response:
Thank you, R Cook! We are so happy to hear that you had such a positive experience!
Aniah helps a great Company Shine I’ve been with itrust for several years now and as most people know moving retirement stuff around can be confusing, and the companies losing their retirement dollars to itrust don’t make it super easy either. I’m glad itrust knows all of this and hires great folks like Aniah to help their product shine a little more. I love talking to customer service teams that know their stuff, don’t feel rushed, and don’t feel like they are following a script powerlessly.
Business response:
Thank you, Brady! We appreciate your kind words and are thrilled to hear about your positive experience with Aniah.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,258 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.