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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had another amazing experience I had another amazing experience with customer service at ItrustCapital I have had a struggle due to my legal name being spelled wrong at my last financial institution. So the process has been long and I have been doing alot of calling checking on the progress from my former financial institution and this is the third night in a row that Shawn has spoken to me with patience, his calm demeanor and professionalism really shined through at this anxious time. Tonight he was able to confirm the tr... read more
Business response:
Thank you, Jeff! We're so glad to hear about your positive experience with our customer service team.
Very helpful and knowledgeable Very helpful and knowledgeable
Business response:
Thank you, Jo!
Great customer service I want to sincerely thank Nadia, the FinOps Manager at iTrustCapital, Trent, and the rest of the team for their exceptional service. They followed up diligently, explained each step clearly, and provided outstanding support throughout the process. Their professionalism truly stood out. Even though a minor funding inconvenience occurred due to external factors, their dedication and care turned the situation into a much better experience. I highly recommend iTrustCapital’s services for anyone seeking rel... read more
Business response:
Thank you, Juan! Great customer service is what we strive for.
Great customer experience Julian took the time to help me understand what steps were needed to complete my Roth IRA. He was very patient with my questions and pointed me in the right direction. Made me feel I made the right choice for an IRA company.
Business response:
Thank you, Brad! Great customer experience is what we aim for.
Josh was very polite and professional Josh was very polite and professional. Josh made the whole process of zoom call easy and relaxed for me. 😃
Business response:
Thank you, LORI! We're happy to know that Josh went above and beyond.
Ayrton Ayrton, addressed my concerns and questions promptly. Very good service Gary
Business response:
Thank you, customer! Your feedback is much appreciated.
Excellent customer support Excellent customer support. Ms. Stacy was courteous and understanding of my situation.
Business response:
Thank you! Excellent customer support is what we strive for.
Alex has been so Amazing Alex has been so Amazing, actually having a conversation with me & putting me at ease with the process. He also texted me that he would get back to me shortly & giving me a prompt return call*
Business response:
Thank you, Helen! It's great to hear that Alex went above and beyond.
Jonathan provided fantastic service Jonathan provided fantastic service. He researched my funding issue, called me back and stayed in constant touch via email.
Business response:
Thank you, Paul! We're thrilled to hear about your positive experience with Jonathan!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,255 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.