This profile has been claimed by the business owner or representative.
Sterling Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Community Involvement. We at Sterling Mortgage love being involved in our community and giving back to it. We regularly contribute to APM Cares. This is a non-profit organization started by our home office, American Pacific Mortgage. All employees of the entire company are given the option of contributing directly to the ... read more
1002 11th Street, Lakeport, CA, 95453.0, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Tue | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Wed | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Thu | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Fri | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was such a blessing to work with Jacie on our first home purchase. She made the process very easy and understandable. She was reassuring in times of stress, and did not shy away from any problems or hiccups that arose. If I still was not understanding something, she would explain it different ways until I fully understood. I cannot recommend her enough. If your looking for a dependable and hard working person, choose Jacie Casteel. Thank you again, words cannot express enough our gratitude!!
Business response:
Thank you for the 5-star review, Greg. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Jacie and her team are OUTSTANDING! We recently purchased a home in Lake County. Jacie took ownership of any issue that could slow the closing process, completed all the prep, and essentially provided us with an "easy" button to move forward with minimal stress. Thanks, Jacie!!
Business response:
Hi Kenneth, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
She really pushed hard for me! If I didn't understand she would me thru! Thank you so much.
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
Great and the team was easy to work with.
Business response:
Thank you for the great review, Jaime. We hope that you will consider us for any of your future home financing and mortgage needs.
I am very pleased with Jacie and her team. They are very friendly and worked hard for us to get our first home.
Business response:
Hi Stacy, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
I was provided options and continuous support throughout the entire process. The best strategy and arrangement was given to me. I was involved. Thank you so much!
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Jacie was good about contacting me and following up with each step of our process.
Wonderful A-1
The Sterling Mortgage team was amazing and there for me at every step! Getting a home loan is like a giant puzzle, Jacie, Erika & Christine put all the pieces together beautifully and were soooo patient while addressing all my questions & concerns.
Jacie Casteel (NMLS #232706) has a 5 star rating with 128 reviews.
Jacie Casteel (NMLS #232706) is closed now. It will open on Monday at 8:30 a.m.