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1002 11th Street, Lakeport, CA, 95453.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
| Wed | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
| Thu | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What can I say about Jacie Casteel? She's on it 100% with reminder emails, phone calls, and messages. No balls dropped with this gal, ever! And always pleasant, no matter what. I give her and Sterling Mortgage FIVE stars!
Business response:
Thank you for the great review, Kim. We hope that you will consider us for any of your future home financing and mortgage needs.
We had an absolutely wonderful experience working with Jacie! Our grandma had used Jacie in the past and trusted her so much that she chose to all work with her again this time around. Now we completely understand why. Jacie is lightning fast, incredibly organized, and kept us on track the entire time. She secured us a great interest rate and made the whole process feel seamless. My husband and I were first time homebuyers so we were new to everything and nervous. But using her app and having the updates in the emails walked... read more
Business response:
Thank you for the 5-star review, Roxxi. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Jacie made everything very easy i was nervous but her input and reassurance made the process very smooth Highly recommended.
Business response:
Thank you, Louie! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
My first time buying a home jacie made everything very easy for me was always able to answer my questions always kept me up to date would definitely use her again in the future
Business response:
Thank you so much for sharing the great feedback, Garrett. We really appreciate you taking the time to share your experience with us.
Jacie and her team were a joy to work with. They kept me updated throughout the process and were very easy to reach when I had a question. I wholeheartedly recommend Sterling Mortgage for your home financing needs.
Business response:
Thank you, Chris! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Jacie was awesome. She helped us get ready to buy and walked it through the entire process. She made it easy. I definitely recommend her! And we’re now homeowners!
Business response:
Thank you so much for sharing the great feedback, Michele. We really appreciate you taking the time to share your experience with us.
Jacie was very helpful every step of the way! I highly recommend her!
Business response:
Thank you, Cassie! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
It was such a blessing to work with Jacie on our first home purchase. She made the process very easy and understandable. She was reassuring in times of stress, and did not shy away from any problems or hiccups that arose. If I still was not understanding something, she would explain it different ways until I fully understood. I cannot recommend her enough. If your looking for a dependable and hard working person, choose Jacie Casteel. Thank you again, words cannot express enough our gratitude!!
Business response:
Thank you for the 5-star review, Greg. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Jacie and her team are OUTSTANDING! We recently purchased a home in Lake County. Jacie took ownership of any issue that could slow the closing process, completed all the prep, and essentially provided us with an "easy" button to move forward with minimal stress. Thanks, Jacie!!
Business response:
Hi Kenneth, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Jacie Casteel (NMLS #232706) has a 5 star rating with 146 reviews.
Jacie Casteel (NMLS #232706) is closed now. It will open on Monday at 8:30 a.m.