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Sterling Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Community Involvement. We at Sterling Mortgage love being involved in our community and giving back to it. We regularly contribute to APM Cares. This is a non-profit organization started by our home office, American Pacific Mortgage. All employees of the entire company are given the option of contributing directly to the ... read more
1002 11th Street, Lakeport, CA, 95453.0, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Tue | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Wed | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Thu | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Fri | 8:30 a.m. to 12:30 p.m. 1:30 p.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Our experience with Jacie Casteel and Sterling Mortgage staff was excellent. They were available for our questions and guided us through the loan process. our world has become very technical however, we are not, and therefore we needed the personal interaction that Jacie provided to make the new loan a reality. Jacie is professional and friendly making the loan process less stressful. Thankyou and Merry Christmas.
Very helpful and available for questions.
Very helpful answering any questions we had and letting us know what was going on with all of the changes.
Great!! I appreciate your time and attention.
Great upbeat positive attitude with Jackie! Including both spouses in all emails would have been helpful. More attention to detail could have prevented the situation where we were signing a doc for loan approval the night before close of escrow. Overall--good communication skills, knowledge of loan processes and connection with the right realty people to put a deal together.
Sterling Mortgage Lakeport provided me with phenomenal service. They are always there for my questions and concerns with a prompt response. Their endeavors and principle are superlative and will certainly continue for future clients. Thank you!
Jacie and Christine are my go team. They have helped me with 4 Home Loans since 2016. They are both very professional, so quick to respond back to any questions I have had, and display honesty and integrity. They are very rare gems to find now days! I recommend them highly with 5 stars!
Business response:
Thank you so much Valeri!!! We appreciate you!
Helpful, friendly & professional.
Fourth time using Jacie. Always get great customer service and efficient.
Jacie Casteel (NMLS #232706) has a 5 star rating with 126 reviews.
Jacie Casteel (NMLS #232706) is closed now. It will open at 8:30 a.m.