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James River Pointe
- Apartments
- Richmond, VA
About this business
Modern Living AT JAMES RIVER POINTE James River Pointe offers thoughtfully designed pet-friendly one, two, and three bedroom townhomes near Bon Air in Richmond with the amenities and extras that make your life comfortable and easy. Enjoy an on-site playground and resort-style pool as well as a fully equipped kitchen and full-size washer and dryer hookups. Our charming community is conveniently located near popular dining, outdoor recreation, and shopping so your next-level living experience extends far beyond your front ... read more
Location details
435 German School Rd, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Great staff The front office staff is nice and polite and are accountable especially BB( first desk to the left and overall staff is great and yes somethings do take time but once it’s in you have it new.
Great Property The property is great! A lot of work has been done by the new team. Thanks to Cassandra for all her assistance!
Love the property Cassandra has really turned the property around and built a great team to help her!
New Team is Great! Cassandra and Marquita have really turned the property around! They've built a great team with Berenice, Ke'Vonne, Tre, Ryan, Paul, and Tony, and everyone is working hard to make sure the property is a great place to live. Yes, it was built in the 60s so there are issues, but nothing the team can't or won't fix. They have overcome a lot of obstacles to get the property where it's currently at and they just keep getting better!
Business response:
Hi Melissa, thank you so much for leaving us a review and recognizing the hard work of our team! We’re delighted to hear that you’re having a great experience living here. We truly take pride in making this community feel like home and it’s amazing to hear that their efforts are making a positive impact.
Kimberly Johnson This is my first time moving out on my own and I was worried I wouldn’t find a place that checked off all of my needs. But here at James River pointe they did more than that! the entire maintenance crew (Marquita, Mr Lou , Rob & Ed) Took very good care of me when I moved in. Any issues or problems I had they made sure it was taken care of in a timely manner, also Ms waleena made sure I felt comfortable and cared for while also insuring that all of my paperwork was handled correctly she made sure that I had w... read more
Business response:
Hi Kimberly, it’s wonderful to hear that you're having an excellent experience here – thank you so much for sharing your feedback and for giving us a five-star rating! We’re so pleased that you're happy with our staff and the community. Thank you for choosing to make James River Pointe your new home! If there is anything we can do for you going forward, please be sure to let us know! Thank you kindly - The team at James River Pointe
Great Customer Service I recently called and was taken care of over the phone by Nikki. She was very attentive and helpful. She answered all my questions and had such a pleasant disposition on the phone. I will be relocating from out of state and will making a visit to get a tour. From the way Nikki described the property it sounds like somewhere I would like to call home.
Business response:
Thank you for taking the time to review our community. We are delighted to hear that you had a pleasant experience with our team member. If there is anything we can do to help with the apartment search process, please let us know. We hope to hear from you again soon!
A Leasing Staff makes an Apartment a Home At first, Aden Park was a wonderful place to live. It was our first home as a couple. From the start the leasing team sealed the deal. We enjoyed many months filled with holidays at Aden Park but spring and summer brought out local crime. The teenagers were out of school for the summer and the weather was nice which cause rowdy weekends in the neighborhood. After a bed bug issue that was tenant-related - that the leasing office quickly addressed and was very accommodating about durin... read more
Business response:
Thank you for sharing your review of Aden Park. We are glad to hear that your issues were resolved in a timely manner by our team. If there is anything we can do to make your experience here even more enjoyable, please let us know. We look forward to serving you!
Aden park This is a wonderful place to live it's an townhome and it has great amenities the rent is responsible the people are nice and its a very clean environment located near everything I need such as work and school and shopping centers I think I made a great decision when I picked to move to this place
Business response:
Thank you for sharing your positive review of Aden Park. We love hearing from residents and are glad that you have been enjoying living in our community. If there is anything we can do to make your experience here even more enjoyable, please let us know. We look forward to serving you!
Aden park apartments I live in Aden park Apartments. I enjoy living here.. Its a good environment where my husband. 2month old sin and i reside. Mantainence is fast responding. My husband was the only one working during my time of leave from my job do to my pregnancy. We have been behind on rent since may and we are in need of assistants with our rent. They have been working with us as much as they can ..but now we need emergency help so they do not terminate our lease. I pray and hope that we will recieve a blessing .. Than... read more
Frequently asked questions about James River Pointe
How is James River Pointe rated?
James River Pointe has a 4.8 star rating with 212 reviews.
When is James River Pointe open?
James River Pointe is closed now. It will open at 10:00 a.m.