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James River Pointe
- Apartments
- Richmond, VA
About this business
Location details
435 German School Rd, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Horrible place to live Maintenance do not come out to do the work until 2-3 months later even for emergencies!!! They want their rent on time but fail to provide the basic services advertised. Garbage everywhere poor excuse for management and maintenance! I can’t wait to get out of here!!!
Horrible The rent office NEVER answers the phone!!! They do not respond to my emails ..Maintenance request are not responded to until weeks after.
Some of the Worst Management Around If I could give ZERO stars I would. This place has the worst management! I moved here March 1st and have been complaining about a mold/mildew odor since I moved in. March 5th I turned in my move-in checklist and stated there was an odor coming from my livingroom floor, my microwave (which was an amenity at the time of my lease signing) was not in there, and the lighting fixture in the bathroom was rusted. They did nothing. I went up there the next Monday as they had done nothing. They came... read more
Lies They tell you that water is included in rent, but what they won’t tell you is that it is not included in the base pay. So, you’re really paying an extra 100 for water and trash on top of the base pay for rent. They also do not accept personal checks, money orders, or online payments. This was just changed as of November 2018! Your only option for payment is a freaking cashiers check. How inconvenient is that! Parking is horrible! The website is lying when they say ample parking when you can barely find a park! The walls... read more
Business response:
Thank you for taking the time to share your feedback of our community. Your concerns matter to us and we would like to speak with you more about how we can resolve your concerns. At your earliest convenience, please stop by, call or email us.
Horrible bed bug infested Apartments I go visit my girlfriend on a regular basis and every time I go there she's constantly complaining about the bed bugs and how no one ever takes care of her problems she calls they never answer she has to go up there and when she does everyone smiles and tells her that everything is going to be okay but nothing gets fixed I know a lot of people who live out here in these apartments with a lot of complaints and the rent office pretends as if everything is okay and it's so perfect and mistak... read more
Business response:
Thank you for taking the time to share your feedback of our community. Our team would like to know more about the concerns described in your review. At your earliest convenience, please stop by, call or email us. We do hope to speak with you soon and resolve these matters to your satisfaction.
Throw away my personal property with out my permission I've been living in these apartments for about a year and some change unfortunately I resigned my lease even though I didn't want to because I've had plenty of problems with these apartments before today I left some trash out in my back door and a bag that look like trash mind you I was still in my apartment and have not left yet I had every intention on throwing away the trash and putting the other bag into my trunk but when I stepped outside my home the bags were alrea... read more
Business response:
Thank you for taking the time to share your feedback of our community. Our team would like to know more about the concerns described in your review. At your earliest convenience, please stop by, call or email us. We do hope to speak with you soon and resolve these matters to your satisfaction.
Frequently asked questions about James River Pointe
How is James River Pointe rated?
James River Pointe has a 3.4 star rating with 399 reviews.
When is James River Pointe open?
James River Pointe is closed now. It will open tomorrow at 9:00 a.m.