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Jandy JXi400N JXi Heater 400 Natural
About this business
installation was great and technician was knowledgeable and friendly
Business response:
Dear Julie, We're so pleased to know you had a positive experience with your local pool equipment installer. We hope you enjoy your new and efficient Jandy JXi pool & spa heater. Thanks again! Jandy Pro Series
Good experience
It is a very efficient heater, works quickly and syncs nicely with our new remote control system.
Our natural gas heater has had a "Check gas valve" code on it for a month now, and we still have not been contacted about someone coming to check on it.
Business response:
Hi David, We're so sorry about your heater's error code. Please ask your pool professional to come out to diagnose and correct the issue. If you need to find a pool pro in your area, please see our online tool: https://www.fluidrausa.com/en/dealer-locator If we can assist further, please let us know at (800) 822-7933. All the best, Your Jandy Team
Works great!!
Business response:
We greatly appreciate your review, Randy! Thank you for taking the time to share your experience with us. Cheers, Your Jandy Team
We got a factory defective heater. Leslie swapped but we had to pay for installation twice. The unit should have never left the factory.
Business response:
We are very sorry you had this experience, Ging, and understand your frustration. We appreciate you sharing with us, and we're glad Leslie's took care of you. All the best, Your Jandy Team
My JXI buttons failed after only a few years. Zero warranty support. Avoid at all costs!
Business response:
We are sorry you had a negative experience, Cooper. Please email us at customerfeedback@fluidra.com with your address and original date of purchase so we can look up your account and better understand your situation. Thank you, Your Jandy Team
terrible, i am still waiting for a call for someone to repair it.
Business response:
We are sorry you're having a frustrating experience, John. We recommend reaching out to a local contracted service professional for assistance. You can find a local pro using our dealer locator - https://locator.fluidrausa.com/en Please call us directly if you have any questions. We can be reached at (800) 822-7933. All the best, Your Jandy Team
having to replace a heater after 3 years is unacceptable. I will never purchase another Jandy product.
Business response:
We are sorry your heater had to be replaced outside of the warranty period, Jeff. If you'd like to share more information with us, please call our team at (800) 822-7933 so we can better understand your situation. All the best, Your Jandy Team
Frequently asked questions about Jandy JXi400N JXi Heater 400 Natural
How is Jandy JXi400N JXi Heater 400 Natural rated?
Jandy JXi400N JXi Heater 400 Natural has a 3.9 star rating with 164 reviews.
When is Jandy JXi400N JXi Heater 400 Natural open?
Jandy JXi400N JXi Heater 400 Natural is closed now. It will open on Monday at 9:00 a.m.