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Jandy TruClear11K Truclear Salt Chlorinator Kit
About this business
This system replaced one that did not even last one year. I hope this one is more dependable.
Business response:
We hope your new TruClear serves you well and proves to be dependable and easy to use. From your Jandy Team
There are positive and negative issues with the unit. The positives are the ease of cleaning and the fact that the flow sensor is built in. On the negative side, the unit only produces .8/lbs of chlorine per day, which is not strong enough to keep up with the chlorine demands of my pool during the hot summer months here in S. Florida. I wish Jandy offered the same unit with a much higher chlorine output.
Business response:
Thank you for sharing your experience Steven. We know that S FLA summer heat can take a toll on chlorine. We hope you will discuss your concerns with the staff at Pinch A Penny for advice and troubleshooting tips. Also, you may want to ask them about the TruClear XL that Jandy recently added to its salt chlorinator line-up. From your Jandy Team
Works great! Easier maintenance on my pool and feels more naturally clean.
Business response:
Thank you, Jacob, we appreciate your feedback. We happy to know TruClear is working well for you. Enjoy your pool! From your Jandy Team
Works great
Business response:
Your review is appreciated, James. Glad the product works great for you! From your Polaris Team
Works great.
No issues. Works fine
Business response:
Your positive experience means a lot and "no issues" is what we like to hear! We're glad TruClear is working fine for you. Thank you for sharing, David! From your Jandy Team
While the small design of the salt cell is aesthetically pleasing, it get clogged and dirty fast cause the cell to not produce salt enough for my application. My pool is not covered and grass clippings and dirt get inside regularly. My filter is in good shape but small grass clippings or dog hair get trapped in the salt cell causing the system not produce chlorine even while there is plenty of water flow. It’s gonna be a hassle having to clean it out often to keep my chlorine output steady.
Business response:
We're sorry to hear about your concerns, Leo, but we appreciate you sharing your experience. For assistance, please contact our product support team at (800) 822-7933 – 8 am-5 pm your local time. If hold times are longer than usual, we offer a callback option. (Please be sure to follow all prompts to successfully schedule your callback.) You can also email productsupport@fluidra.com. To help us assist you faster, please be sure to include the information listed below. • Your address and phone number • Model # and Serial # of... read more
Easy to adjust the chlorination lever. Much better design for cleaning than other manufacturers
Business response:
Thank you, Robert! We're glad the TruClear Chlorinator is working well for you. Your feedback means a lot to us. From your Jandy Team
The chlorinator cell stop working after 2.5 years. Fortunately was still under warranty and it was replaced. But sad to hear that this equipment doesn’t last more than 2-3 years. This is expensive equipment and should last longer than that or have a larger warranty time. I like the brand and the performance but not something that last so short
Business response:
Your thoughts are important to us, Alejandro. We hope you will also discuss the issue with the pool builder who installed the equipment for tips and advice on cell cleaning and troubleshooting to help ensure your chlorinator cell is maintained properly. If you'd like to reach out to our product support team for more information, you may call (800) 822-7933 – 8 am-5 pm your local time. Please note that we do experience high call volumes during the peak of the summer season, so if hold times are longer than usual, we also of... read more
Frequently asked questions about Jandy TruClear11K Truclear Salt Chlorinator Kit
How is Jandy TruClear11K Truclear Salt Chlorinator Kit rated?
Jandy TruClear11K Truclear Salt Chlorinator Kit has a 4.4 star rating with 109 reviews.
When is Jandy TruClear11K Truclear Salt Chlorinator Kit open?
Jandy TruClear11K Truclear Salt Chlorinator Kit is open now. It will close at 6:00 p.m.