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I have had problems with Tru-clear control box. The first one, the control will not move up or down after one year . The replacement went out after 2 years. It will not show the functions, ie will not show chlorinating and what percentage. I would say this product is poor.
Business response:
Thanks for choosing the Jandy TruClear Salt Chlorinator Kit, Constantino! Your trust and satisfaction are our top priorities. Our TruClear systems are warranted for three years when professionally installed. Please contact your pool professional to diagnose the issue and to process any warranty claims on your behalf. If we can assist further, please let us know at (800) 822-7933. All the best, Your Jandy Team
Only installed a couple of weeks ago but seems to be doing its job - chlorine and salt levels are back to normal
Business response:
Thank you for taking the time to share your experience with us, Mark! We hope you enjoy your clean pool. Cheers, Your Jandy Team
Works as expected
Business response:
Thank you for taking the time to share your experience with us, Laruence! Wishing you the perfect swim. Cheers, Your Jandy Team
Nice and simple unit works well. I would love to see a low cost wireles solution. Your suite is very expensive and you provide no warranty if install myself. So for these reason I will limit Jandy from most of my considerations.
Business response:
Thank you for taking the time to share your review and feedback, Michael. For optimal safety and performance, we always recommend that our pool products and equipment be installed by a qualified professional. If you require service, you can find a contracted warranty professional using our dealer locator - https://locator.fluidrausa.com/en Al the best, Your Jandy Team
works great
Business response:
Thank you for your review, Thomas! We appreciate you taking the time to share your experience with us. Cheers, Your Jandy Team
Great, no issues at all.
Business response:
We greatly appreciate your review, Brian! Thank you for sharing your experience with us. Swim on! Your Jandy Team
Easy instillation day. No problems Installer was friendly and answered all my questions
Business response:
Thank you for sharing your positive experience with us, Vera! We appreciate you and hope you enjoy your clean pool. Cheers, Your Jandy Team
The technicians were great and very knowledgeable and professional
Business response:
Thank you for your review, Judy! We are glad you had such a positive experience, and hope you enjoy your clean pool. Cheers, Your Polaris Team
So far so good but have not had it very long and never had another brand to compare it with
Business response:
Thank you for sharing your review with us, James. If there is anything we can do to improve your experience, please do not hesitate to contact us. Happy swimming! Your Jandy Team
Jandy TruClear11K Truclear Salt Chlorinator Kit has a 4.4 star rating with 88 reviews.
Jandy TruClear11K Truclear Salt Chlorinator Kit is closed now. It will open at 9:00 a.m.