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Jennifer Collins (NMLS #2055831)
- Mortgage Lenders
- Roseville, CA
About this business
Location details
1741 East Roseville Parkway, Suite 300, Roseville, CA, 95661.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jennifer was nice on the phone (never met in person), and emailed often. She pushed to get our paperwork done as quick as possible so we could get into our new home (we had a very narrow window for moving). However, she guaranteed our family that we qualified for a down payment assistance program, got us all set up for it, even started the loan process. Because of this, we offered more money on our house than we on our own could afford. Once our offered was accepted, we were then told that we, in fact, did NOT qualify for th... read more
Business response:
Dear Jon, thank you for sharing your feedback. I am sorry your experience did not match your expectations. As I shared with your wife Stephanie, it was a unique situation, and very uncommon circumstance. Every client of ours is important to us and we strive for 5 star service every time, doing our best to make sure our clients have the best home buying experience. Communication, and transparency are our core values, and if something is needed to be made right, we make sure to do whatever it takes to take care of our valued ... read more
Frequently asked questions about Jennifer Collins (NMLS #2055831)
How is Jennifer Collins (NMLS #2055831) rated?
Jennifer Collins (NMLS #2055831) has a 4.9 star rating with 82 reviews.
When is Jennifer Collins (NMLS #2055831) open?
Jennifer Collins (NMLS #2055831) is closed now. It will open tomorrow at 9:00 a.m.