Jerry Roam of Mutual of Omaha Mortgage

Business response:

Thanks for the feedback, Jay! I'm really glad to hear that you had a positive experience. It was a pleasure to work with you on your mortgage. Here at Mutual of Omaha Mortgage, we always strive to provide the best service possible. I'm thrilled to see that reflected in your rating. Looking forward to assisting you in future as well. 

Business response:

Glad to hear you had a positive experience, Anthony! I appreciate your high rating and your comments on the communication and timing. At Mutual of Omaha Mortgage, we aim to provide efficient and clear service to our customers. Looking forward to serving you again in the future. - Jerry Roam 

Business response:

Really appreciate your kind words, Richard. It was a pleasure to assist you and I'm delighted to hear that you found the process smooth and efficient. I'm always here to help with any future questions or needs. Thanks for choosing Mutual of Omaha Mortgage. 

Business response:

Really appreciate the kind words, Howard! It's always a pleasure to make the mortgage process as painless as possible for our valued clients. Your feedback means a lot to me and Mutual of Omaha Mortgage. Here to assist you anytime. 

Business response:

I genuinely appreciate your feedback, Kevin. It's great to hear that you found my responses prompt and straightforward. Here at Mutual of Omaha Mortgage, we aim to provide a transparent and no-pressure experience to all our clients. Your rating is motivating and helps us continue to improve our services. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you again for your review. 

Business response:

Thank you for the fantastic review, Debra! It was a pleasure working with you, and I'm thrilled that we could provide a positive experience for you. We at Mutual of Omaha Mortgage always strive to go the 'extra mile' for our clients. Your kind words are greatly appreciated and it reaffirms the hard work we put into every customer. Here's to your new journey in your new home. If you ever need anything in the future, don't hesitate to reach out. Stay safe! 

Business response:

Hello Charles, It's pleasing to hear that your experience with Mutual of Omaha Mortgage was a comfortable and pressure-free one. We take pride in providing comprehensive information to our clients to enable them to make informed decisions. The fact that you didn't feel rushed or pressured during the two-month period is testament to the quality service we strive to offer. Thank you for your patience and trust in us during this time. Your words of appreciation for my assistance are very encouraging. I aim to ensure that eve... read more

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Howard. Your kind words are greatly appreciated and it was a pleasure to assist you through the mortgage process. The fact that you felt at ease and appreciated the regular updates makes me feel like I've done my job well. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for the 5-star review. 

Business response:

I'm thrilled to hear that you found our process to be well-guided and informative, Casey. It's my aim to ensure that every client feels comfortable and understands each step of their mortgage journey. I'm glad to know that I could achieve that with you. Your feedback is greatly appreciated, and it encourages me to continue providing excellent service. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.