Jhanae Laplante - USA Mortgage - NMLS 1712669

5.0

Mortgage Lenders
Auburn, ME

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

250 Center St., Suite 205, Auburn, ME, 04210, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

5.0135 reviews

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Bethany N.

a year ago

Jhanáe made the experience phenomenal with her excellent communication and always being willing to help !!!! She is fantastic I will always recommend her!

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Rebecca T.

a year ago

We had the pleasure of working with Jhanae on what turned out to be a complex and at times challenging refinance, and we couldn't be more grateful for her support throughout the entire process. From the moment we first reached out with an abundance of questions, Jhanae was there, patient and attentive, ready to guide us every step of the way. This wasn't just any refinance — there were a lot of factors at play, and while it wasn’t my partner's first home, it was my first time buying a house, which made this process incredib... read more

Business response:

I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social media! A shout-out is the best compliment we can receive. Thanks again!

Brooke B.

a year ago

Jhanae is an excellent communicator! Buying a home for the first time is very stressful but Jhanae helped walk me through the full process and was always available for any questions. She was so helpful and I really appreciate the service I received.

Business response:

Thank you so much for your kind words, Brooke. I'm thrilled to know that you had a positive experience with me. Assisting with your first home purchase was truly a pleasure and I'm glad I could make the process less stressful for you. Feel free to reach out anytime if you have any other questions in the future. Your appreciation means a lot! :)

Bellavisa P.

a year ago

She had very good communication. She was available anytime i needed her and explained everything to us throughout the whole process to make sure we understood what was going on and exactly what we were signing.

Business response:

I'm so happy to hear that you had a positive experience with me. It was my pleasure to guide you through the process and make sure that all your questions were answered. I'm here for you anytime you need assistance. Thank you for your kind words and the 5-star rating, Bella. I truly appreciate it!

Michael L.

a year ago

Professional, knowledgeable and great communication

Business response:

Thank you so much for your review and your continued support as a longtime customer!

Evan M C.

a year ago

Jhanae was amazing, helpful, and vary responsive

Business response:

I appreciate you choosing me at USA Mortgage for your home loan and I'm here for you anytime. I hope to see you again for many years!

Michael C.

a year ago

COMMUNICATION

Business response:

Thanks so much, Michael! I'm thrilled to hear that you had a positive experience with my communication. Your feedback is greatly appreciated and it was a pleasure working with you. My goal is always to provide the best service possible.

Cindy Lou D.

a year ago

Jhanae was a trooper every step. Even when we hit snags Jhanae helped through it always with a happy voice. Thank you so very much.

Business response:

Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.

Marissa L.

a year ago

Fast approval process

Business response:

I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!