Jim Kochakian at CrossCountry Mortgage

Aishwariah Devalla 

on Zillow

5 months ago

We had an amazing experience working with this lender. They offered very competitive rates and ensured a smooth, timely closing without any delays. Their communication, professionalism, and dedication throughout the process were outstanding. Highly recommend them to anyone looking for a reliable and efficient lending partner! 

A.G. Tan 

on Zillow

10 months ago

Our house purchase process was a new construction and came with some complications, but Jim and his team were supportive and helpful throughout! They guided us through each step, and provided useful advice when we needed it. 

Marissa D 

on Zillow

a year ago

Working with Jim and his team has been an absolute pleasure! He’s been there for me every step of the way — not just during the mortgage process, but also throughout the years I spent looking for the right home. No matter how many questions I had or how many times I reached out, he always responded quickly, clearly, and with patience. His professionalism, knowledge, and dedication made what could’ve been a stressful process feel smooth and easy. I couldn’t recommend him more to anyone looking for a lender who truly cares abo... read more

Denise from Peabody, 

on Zillow

a year ago

I can't say enough about the excellent service and guidance I received from Jim and his team. Their responsiveness, professionalism, and genuine care set them apart. They're the true model of how customer service should be, which is unfortunately rare these days. 

Jay & Maddy 

on Zillow

a year ago

I first had the pleasure of working with Jim Kochanian over a decade ago when he was with Berkshire Bank. The experience of securing a mortgage for my first home was seamless, fast, and truly exceptional. Naturally, when we decided to purchase our second home, there was no question—I reached out to Jim again. This time, Jim was with Cross Country, a name we weren’t familiar with, but our trust and confidence were firmly with him. From the start, Jim guided us through the process of securing a jumbo loan, ensuring we were wel... read more

Russell 

on Zillow

a year ago

Flo and Jim at Cross Country Mortgage made our closing process effortless! Their responsiveness, professionalism, and genuine care set them apart. Flo kept us informed every step of the way, while Jim worked diligently to secure the best mortgage options for us. Their attention to detail and commitment to making the process smooth and stress-free truly exceeded our expectations. We've worked with Flo and Jim for many years, and I will continue to recommend them for any mortgage needs! 

ocamacho2413 

on Zillow

2 years ago

Jim Kochakian and him team, especially Florence Toto, were excellent! We have been looking for a home for about two years. They went above and beyond when putting our offers in and now we finally got a home! Would definitely recommend Jim and his team and will definitely use them again when the time comes 

seidyb88 

on Zillow

2 years ago

This team was fantastic from Jim, Florence and Andrew. This is an experienced go to team... Knowledgeable, communicative, personable, professional and instantaneously responsive. They inspire the confidence and hope you need to be successful in this competitive home market. They go above and beyond in representing you and your family. I would highly recommend anytime! I was recommended by a friend. 

Danielle 

on Zillow

2 years ago

Jim, Florence, Andrew, and team were amazing to work with. My fiancé and I are first time homebuyers and we are so thankful we worked with Jim to help guide us through the process and get us closed in ~30 days. With each decision point we were faced with, the team was kind, communicative, thorough, involved, and knowledgeable. Jim and Florence responded so quickly and always took the time to thoughtfully answer our questions. We felt confident navigating this process because of the help they provided. We would totally recomm... read more