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Joe Myers Mazda
- Car Dealers
- Houston, TX
About this business
Location details
16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
online booking appointment was a breeze, you can wait at the dealership with coffee or water free, they send a text update and a video link (which is most important for me to save) of the full circle inspection. Overall took almost 2hrs door in - door out from Mazda.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you found the online booking process easy and enjoyed the complimentary coffee and water while you waited. We strive to keep our customers informed and make the service process as efficient as possible, so we're glad the text updates and inspection video were helpful to you. If you ever need anything in the future, feel free to reach out. We appreciate your feedback and look forward to serving you again!
Service tech was helpful and kept me informed throughout the service. He also ordered my courtesy ride so I could pick up my vehicle when it was ready.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our service tech kept you informed and arranged a courtesy ride to make your visit even more convenient. Ensuring a seamless and supportive service experience is our top priority. We look forward to serving you again!
Had great interaction with Jeriel. He was very informative and helpful throughout the entire transaction. I bought my first Mazda from Joe Meyers Mazda in 2011. It had 260000 miles and still drove great. I would still be driving it had a neighbor not backed into the front and it was totaled. I am so far very happy with my new ‘25 CX 50!!
Business response:
Thank you for sharing your experience! We’re delighted to hear that Jardel provided you with informative and helpful service throughout your transaction. It's fantastic that you have such a positive history with Mazda, including your previous vehicle that served you well for so long. We’re glad you’re happy with your new CX-50, and we appreciate your loyalty. If you need anything else, don’t hesitate to reach out. Enjoy your new ride!
Dealership has a good system, made my purchasing my car painless. I have cash purchased my previous cars and still spent many hours through the process, this purchased was painless. Din was so helpful and I think he went overboard to make sure I had the right automobile
Business response:
Thank you for your fantastic review! We're thrilled to hear that your car purchasing experience was painless and efficient. Din's dedication to ensuring you found the right automobile truly exemplifies our commitment to customer satisfaction. We appreciate your trust in us and look forward to serving you again in the future!
I received exceptional customer service today from Tony. He is friendly and professional. Additionally, the service took less time than what I anticipated. I will return.
Business response:
Thank you for your fantastic review! We're delighted to hear that Tony provided you with exceptional customer service. His friendly and professional approach truly makes a difference, and we're glad that your service experience was quicker than expected. We look forward to welcoming you back for your next visit!
Great experience with buying new cx90 phev. Very smooth and transparent process. Specially, Din was very helpful and personally available for handling all my concerns and queries. Thanks!
Business response:
Thank you for sharing your great experience! We're thrilled to hear that your purchase of the new CX-90 PHEV went smoothly and transparently. It's wonderful that Din was so helpful and personally addressed all your concerns and questions. We appreciate your trust in us and look forward to assisting you again in the future!
I visited today to inspect the car I ordered online, ensuring it matched my expectations before deciding to buy it, so I brought my own car just in case. I collaborated with Maurice, who was highly informed, patient, and addressed all my inquiries. I'm impressed; this has been one of the most positive experiences I've had so far (I've visited multiple dealerships while trying out various cars). Then, I met Brian, the finance expert. At first, Brian was smiling and cheerful. He was very approachable and friendly until I decli... read more
Business response:
Thank you for taking the time to share your experience with us. We’re glad to hear that Maurice provided you with such excellent service and that your initial visit was positive. However, we sincerely apologize for the behavior you encountered during the financing process. This is not the level of professionalism we expect from our team. We appreciate your feedback and would like to address your concerns directly. Please reach out to our General Manager, Ralph Samuel, at Ralph@joemyerscars.com, so we can ensure a better expe... read more
Very good service, Din (sales person) always focus on my needs and preference rather than trying to up selling. Great service
Business response:
Thank you for your kind words! We're thrilled to hear that Din provided you with attentive service focused on your needs and preferences. Our goal is to ensure a positive experience without the pressure of upselling, and it’s great to know we achieved that for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Great service and location. I have been dealing with Joe Myers Mazda for over 8 years.
Business response:
Thank you for your continued trust over the past 8 years! We’re glad to hear that you’re satisfied with our service and location. Your loyalty is greatly appreciated, and we look forward to serving you for many more years to come. If you need anything, we’re always here to help!
Frequently asked questions about Joe Myers Mazda
How is Joe Myers Mazda rated?
Joe Myers Mazda has a 4.6 star rating with 2,409 reviews.
When is Joe Myers Mazda open?
Joe Myers Mazda is closed now. It will open at 8:00 a.m.