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16500 Northwest Fwy, Houston, TX, 77040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 9:00 p.m. | |
Tue | 7:30 a.m. to 9:00 p.m. | |
Wed | 7:30 a.m. to 9:00 p.m. | |
Thu | 7:30 a.m. to 9:00 p.m. | |
Fri | 7:30 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
it is an excellent service though it takes 2 plus hours for an oil change.
Business response:
Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We apologize for the wait time during your oil change and will work to improve efficiency moving forward. We truly appreciate your patience and look forward to serving you again soon!
My salesman was Jeriel super nice and helpful. I had an issue that Jeriel helped me with. He was super kind and patient with me. The customers service was great. Thank you so much to Mazda and Jeriel for the great treatment. I will be buying from this dealer again and referring some family and friends over.
Business response:
Thank you for sharing your experience! We're so glad to hear that Jeriel provided you with helpful, kind, and patient service. It’s great to know that you had a positive experience with both him and our customer service team. We truly appreciate your business and the referrals to your family and friends. We look forward to serving you again in the future!
David was great! He was with me through the whole process and made the car buying experience great.
Business response:
Thank you for your kind review! We're so glad to hear that David made your car-buying experience great. We strive to provide excellent service and support throughout the entire process, and we’re happy that David was there to assist you every step of the way. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
Great service department Very friendly and courteous All work completed in one visit Would recommend to anyone
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that you had a positive experience with our service department. We strive to make every visit as smooth and efficient as possible. We appreciate your recommendation and look forward to serving you again!
I had a good experience, very excellent and super professional attention. Great service super recommended
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our team and received excellent, professional service. Your recommendation means the world to us, and we're delighted we exceeded your expectations. We appreciate you taking the time to share such positive feedback and look forward to continuing to provide you with outstanding service!
Everything went as smoothly as possible and the service was excellent. Would definitely recommend to anyone.
Business response:
We are deeply appreciative of your positive review highlighting the smooth and excellent service you experienced with us. Our team works hard to ensure every customer interaction meets the highest standards of quality and efficiency. Your willingness to recommend our dealership to others is the ultimate compliment, and we are grateful for your trust and confidence. We strive to consistently deliver the kind of seamless service that makes customers feel valued and satisfied. Thank you for taking the time to share your experie... read more
Marc Gonzales was outstanding. He was so kind and professional thought out the entire process. Thank you so much for everything you do Marc!
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Marc Gonzales provided you with outstanding service and made your experience kind and professional. He truly goes above and beyond for our customers, and we’re thrilled that you noticed. We appreciate your kind words and will be sure to pass them along to Marc. Thank you for choosing us!
Customer service is great. Isaac was very helpful and explained everything and answered all my questions. The remodeled dealership looks great and the waiting room is very comfortable.
Business response:
Thank you for your wonderful review! We're so glad to hear that Isaac was able to assist you and provide helpful explanations. It's also great to hear that you enjoyed our newly remodeled dealership and comfortable waiting area. We truly appreciate your feedback and look forward to serving you again in the future!
Great service, Courteous young men behind the counter, and received my car back in a timely manner
Business response:
Thank you for your positive feedback! We’re delighted to hear that you received great service and found our team courteous. It’s fantastic to know that your car was returned to you in a timely manner as well. We appreciate your kind words and look forward to assisting you again in the future!
Joe Myers Mazda has a 4.6 star rating with 2,283 reviews.
Joe Myers Mazda is closed now. It will open at 7:30 a.m.