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16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Had an excellent experience working with Victor on purchasing our new CX-5! He did a great job highlighting all the car’s features on our test drive and made the car buying process easy for us.
Service staff, specially Kevin is on top of client’s needs and and takes care of them as requested.
Business response:
Thank you for sharing your experience with us! It is wonderful to hear that Kevin provided such attentive and dedicated service. Knowing that our team members are going above and beyond to meet our customers' needs is exactly what we strive for, and your kind words mean a great deal to us. We will be sure to pass along your recognition to Kevin and the rest of our service staff.
Din was super nice and very helpful! He stayed on contact with me after I bought the car and helped to answer any questions I had!
Business response:
Thank you for your wonderful feedback! It is genuinely heartwarming to hear that you had such a positive experience, and that you felt supported even after your purchase was complete. That kind of attentiveness and follow-through is exactly what we strive to provide for every customer. We will be sure to pass along your kind words. We truly appreciate you taking the time to share your experience, and we look forward to being there for you whenever you need us in the future!
Everyone from start to finish, Brandon and Hung and others were very welcoming and pleasant. Began the process with my salesperson Brandon Ramirez who was very friendly and very knowledgeable about the car and took his time explaining the features. Both Brandon and Hung really went out of their way to accommodate me and deliver the car to my house. I would gladly recommend this dealership to others. I will write another review when I experience the service department thanks Elizabeth H
Business response:
Thank you for your review, Elizabeth! We are truly honored that you had such a positive experience with our team. It's wonderful to hear that Brandon and Hung provided you with the welcoming, knowledgeable service that made your car-buying process smooth and enjoyable. We're especially pleased that they went the extra mile to deliver your vehicle to your home - that level of personalized service is what we strive for with every customer. Thank you for recommending Joe Myers Mazda to others, and we look forward to serving you... read more
The entire team was very professional and welcoming. Victor L. was especially wonderful and he demonstrated such appreciation & understanding for the car he was showing me. He ensured to take care of me during the entire process and was incredibly transparent and patient.
Business response:
We are delighted to hear about your wonderful experience with our team! It's truly heartwarming to know that you felt welcomed and received the professional service that reflects our commitment to our customers. We're especially pleased that Victor made such a positive impression with his expertise, transparency, and patient approach throughout your visit. Your recognition of his dedication to understanding the vehicle and ensuring you felt taken care of means a great deal to us at Joe Myers Mazda. Thank you for taking the t... read more
Din and Tom did an excellent job assisting me from start to finish. Excellent service
Business response:
Thank you for taking the time to share your positive experience. We are thrilled to hear that Din and Tom provided you with excellent service from start to finish, and that your overall experience exceeded your expectations. Your feedback means a great deal to us and reinforces our commitment to delivering outstanding customer service. We truly appreciate you choosing us and look forward to serving you again in the future.
Excellent service good maintenance love this dealership and always go back for sale and service
Business response:
Thank you for your loyalty and trust in Joe Myers Mazda! We're thrilled you love our service and maintenance team. Your feedback means everything to us, and we appreciate you choosing us for both sales and service.
it is an excellent service though it takes 2 plus hours for an oil change.
Business response:
Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We apologize for the wait time during your oil change and will work to improve efficiency moving forward. We truly appreciate your patience and look forward to serving you again soon!
My salesman was Jeriel super nice and helpful. I had an issue that Jeriel helped me with. He was super kind and patient with me. The customers service was great. Thank you so much to Mazda and Jeriel for the great treatment. I will be buying from this dealer again and referring some family and friends over.
Business response:
Thank you for sharing your experience! We're so glad to hear that Jeriel provided you with helpful, kind, and patient service. It’s great to know that you had a positive experience with both him and our customer service team. We truly appreciate your business and the referrals to your family and friends. We look forward to serving you again in the future!
Joe Myers Mazda has a 4.6 star rating with 2,933 reviews.
Joe Myers Mazda is closed now. It will open at 7:30 a.m.