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16500 Northwest Fwy, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I visited today to inspect the car I ordered online, ensuring it matched my expectations before deciding to buy it, so I brought my own car just in case. I collaborated with Maurice, who was highly informed, patient, and addressed all my inquiries. I'm impressed; this has been one of the most positive experiences I've had so far (I've visited multiple dealerships while trying out various cars). Then, I met Brian, the finance expert. At first, Brian was smiling and cheerful. He was very approachable and friendly until I decli... read more
Business response:
Thank you for taking the time to share your experience with us. We’re glad to hear that Maurice provided you with such excellent service and that your initial visit was positive. However, we sincerely apologize for the behavior you encountered during the financing process. This is not the level of professionalism we expect from our team. We appreciate your feedback and would like to address your concerns directly. Please reach out to our General Manager, Ralph Samuel, at Ralph@joemyerscars.com, so we can ensure a better expe... read more
Very good service, Din (sales person) always focus on my needs and preference rather than trying to up selling. Great service
Business response:
Thank you for your kind words! We're thrilled to hear that Din provided you with attentive service focused on your needs and preferences. Our goal is to ensure a positive experience without the pressure of upselling, and it’s great to know we achieved that for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Great service and location. I have been dealing with Joe Myers Mazda for over 8 years.
Business response:
Thank you for your continued trust over the past 8 years! We’re glad to hear that you’re satisfied with our service and location. Your loyalty is greatly appreciated, and we look forward to serving you for many more years to come. If you need anything, we’re always here to help!
Great customer service. They’re very friendly and answer any questions you may have. Would recommend.
Business response:
Thank you for your kind words! We’re thrilled to hear that you found our customer service to be friendly and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
I leased a Mazda CX-90 and my experience was great. I had already had an appointment scheduled with Octavio and he was great. I never felt pushed or pressured, they were patient and professional, gave me a few different options and I ultimately got a very good deal. The entire process was very smooth and pleasant. I would 100% recommend Joe Myers Mazda
Business response:
Thank you so much for sharing your positive experience! We're delighted to hear that Octavio and our team provided you with a smooth and pleasant leasing process for your CX-90. It's fantastic to know you felt well-informed and unpressured throughout. We appreciate your recommendation and look forward to assisting you with any future needs. Enjoy your new Mazda!
They are; Exceptional Professional Customer oriented Friendly Any body will feel valuable when you are on their hands.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you found our team exceptional, professional, and customer-oriented. Providing a friendly and valuable experience is our top priority, and it’s great to know we’ve achieved that for you. We look forward to seeing you again and continuing to offer you outstanding service!
Great customer service and I will continue to keep coming back all the way from Stafford, Texas!
Business response:
Thank you for the wonderful review! We're delighted to hear that you had a great experience and appreciate your loyalty. We look forward to welcoming you back on your next visit. Safe travels!
Very good service advisors. I have been bringing my Mazda here for service and repairs for the last 3 years. I would recommend Joe Meyers Mazda for any repairs or service.
Business response:
Thank you for your positive review! It's great to hear that you've had a consistently good experience with our service advisors. Your recommendation means a lot to us.
I can't recall what the name of the man who was helping me throughout the service, but he was really helpful. He had helped me before and every time he has been so nice and very attentive. He would update me for every thing that was being done and any additional stuff. He makes taking my car for service very easy and pleasant experience.
Business response:
Thank you for your kind words! We’re thrilled to hear that the service experience has been consistently positive and that the staff member who assisted you was attentive and helpful. We’ll make sure to pass along your appreciation to him. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!
Joe Myers Mazda has a 4.6 star rating with 3,127 reviews.
Joe Myers Mazda is open now. It will close at 9:00 p.m.