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JOEY Bentall One
- Restaurants
- Vancouver, BC
About this business
Location details
507 Burrard St, Vancouver, Vancouver, BC, V7X 8A8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:30 a.m. to Midnight | |
| Sun | 11:30 a.m. to Midnight |
They were able to easily accommodate our group of 9 (which grew to 14) but unfortunately service was slow the entire time. Took 25 minutes to get our first order taken. Another 35 minutes for the first food orders to arrive (for only 10 people). There were very large gaps between when we would receive service, we would be ready for another round but our server didn’t return for another 10-15 minutes. Service was friendly, and we got a couple freebies, but it was frustrating having to wait so long in between orders.
The food and service, as always, were great. There were six of us at a round table, and in the beginning we could hear each other. However, when the restaurant got busier, the noise level was too high, which made it difficult to carry on conversations across the table. This seems to happen at most restaurants nowadays.
Business response:
Hello Brenda, Thank you so much for this review! We are thrilled you had a great time here and hope to see you again in the near future. I'll be sure to share this review with the team! JOEY Bentall Management Team
We had a great experience. The food and service was fantastic. Thank you for the champagne and desserts and for making our parents 60th dinner a wonderful one.
Business response:
Hello Lisa, Thank you so much for taking the time to leave us a review! We're thrilled to hear about the experience you had with us, and we can't wait to welcome you back in again soon. JOEY Bentall Management Team
Business response:
Hi Ashley, Thank you for the review! We are happy to hear we hit the mark for you. We look forward to seeing you again soon! JOEY Bentall Management Team
TBH not a great experience - we had gone for HH yesterday afternoon, the usher appeared overworked and flustered. Service also took a while. Overall I feel the team needs to be more motivated and enthusiastic in delighting customers.
Business response:
Hello Sanjiv, Thank you for choosing JOEY for your experience and taking the time to leave your review. I would love to discuss your feedback further, as it helps us improve our service standards and provide a better experience for our guests. Please email me at Daniela.rubio@joeyrestaurants.com at your earliest convenience. I look forward hearing from you! Daniela Rubio Restaurant Manager
Frequently asked questions about JOEY Bentall One
How is JOEY Bentall One rated?
JOEY Bentall One has a 4.6 star rating with 9,353 reviews.
When is JOEY Bentall One open?
JOEY Bentall One is closed now. It will open at 11:00 a.m.