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78 Ashley Pointe Drive, Suite 101, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Joey was beyond helpful, my lack of knowledge was dwarfed by his expertise in his field. Any question easily answered and easy to reach, will attempt to use again with next home purchase
Business response:
Luke, thanks for taking the time to respond. Being there whenever you have questions is on of the keys to our success. We look forward to serving you again in the future.
Verified by Mutual of Omaha Mortgage
The great communication and how quickly we were able to close was truly amazing.
Business response:
A quick, smooth mortgage process is just what we like! Thanks for sharing, Ruby.
Verified by Mutual of Omaha Mortgage
Very very good!
Business response:
Thank you for taking the time to respond! Appreciate your comment!
Verified by Mutual of Omaha Mortgage
Hello, There are lots of things that make it great, from Joey being an outstanding person and Loan Officer, to the clear communications from Joey and the rest of the team, to the timeliness of responses, to the wonderfully simple and easy to use interface for uploading documents -- not to mention that I have yet to find another conventional lender able to beat your rates. It is truly a pleasure to do business with First Internet Bank. But Joey Newton kicks it up over the top. Your process for mortgage pre-qualification and... read more
Business response:
We love it when our team delivers such a great mortgage experience, you choose us again! We appreciate you, and we hope to be able to work with you again!
Verified by Mutual of Omaha Mortgage
Thank you Joey for such a smooth and thoroughly communicated process! Everything was completed very quickly with almost no work on my end from start to finish. I would highly recommend Joey and First Internet Bank.
Business response:
We’re glad our team was able to provide a smooth mortgage process AND fast, reliable customer service. Thanks for choosing us, Claire!
Verified by Mutual of Omaha Mortgage
Joey was amazing, very friendly, knowledgeable and helpful. I would definitely recommend him to others.
Business response:
Hi Dana, we’re so happy to read about your mortgage experience with us and look forward to being there for you in the future!
Verified by Mutual of Omaha Mortgage
Great experience working with Joye, he is prompt, honest and always helpful.
Business response:
Hi Swetha - we’re glad our team was able to provide a 5-star experience for you, and we hope to be able to give you that same top-notch service in the future!
Verified by Mutual of Omaha Mortgage
Joey is great and full of special knowledge, he is easy to communicate with, and can solve issues quickly. However, I think his other teammates need improve their performance, for example, the loan processor working for Joey made several mistakes, 16820 became 6820. Ramsay city became Anoka city. I never own TX property, but I was assigned the TX property and ask me to provide loan information about it. Also, they do not fully understand HO6 insurance and ask me increasing insurance premium, after Joey communicated with my... read more
Business response:
We appreciate the honest feedback, Guangpin - your input helps a lot. We’ve shared your concerns with the management team, and your feedback will be used as a learning experience for those involved. Thank you for taking the time to share and we apologize for any inconvenience. We hope that you’ll consider us again in the future and that we can provide an improved experience for you!
Verified by Mutual of Omaha Mortgage
Joey's constant open/clear communication and willingness to bed over backwards to help us was amazing. We will 100% refer him to family and friends. My sister has already worked with him to do a refinance of her house and was equally happy with Joey's level of attention and service.
Business response:
Top-notch customer service is one of the many benefits of working with us. We appreciate you, Sarah, and your business!
Joey Newton of Mutual of Omaha Mortgage has a 4.9 star rating with 448 reviews.
Joey Newton of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.