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Johnston's Propane Gas Service

4.9

About this business

The Johnston family has been providing safe, reliable propane services to families and businesses since 1936. We pride ourselves on our knowledgeable, personalized service that few other propane suppliers can match. Johnston’s Propane evolved from Johnston’s Hardware which was started in 1875. After World War I, Johnston’s Hardware began selling propane appliances such as cook stoves, water heaters and heating stoves. They also sold the propane to fuel these appliances which was delivered in 100 lb cylinders to customer’s h... read more

Location details

913 Phillips St, Fulton, NY, 13069, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9146 reviews
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Walter O.'s profile image
Walter O. 
12 hours ago

I’ve been with Johnston’s for a long time… the only thing that concerns me is the price per gallon. 

Business response:

Hi, Walter. Thank you so much for leaving us a stellar review! 

Robert S. C.'s profile image
Robert S. C. 
2 weeks ago

Pleasant driver. Good job! 

Business response:

Hi, Robert. Your feedback is highly appreciated. Thank you for the review! 

John T.'s profile image
John T. 
4 weeks ago

Fast and friendly 

Business response:

Hi, John. We appreciate the kind words and are glad we could provide you with a positive experience! 

Chad M.& Shannon B.'s profile image
Chad M.& Shannon B. 
a month ago

I never need to worry about running out of fuel. Your drivers are always here in a routine timely manner. 

Business response:

Thank you so much for your kind words, Chad. We really appreciate you taking the time out to share your experience with us. 

Marie C.'s profile image
Marie C. 
a month ago

Great customer service in our local office but very difficult to get through by phone. I had to place 3 calls to report that my tank was under 15%. 

Business response:

Hi, Marie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Elaine R.'s profile image
Elaine R. 
a month ago

The delivery man was so awesome. He had to climb throw snow that was almost over his head. I even called his office to tell them how much I appreciated him. 

Business response:

Hi, Elaine. We are thrilled to learn that you had a positive experience with us! 

Barbara B.'s profile image
Barbara B. 
a month ago

I am on delivery schedule of yours and thus far, your deliveries have been timely and executed efficiently I appreciate the invoice information with each delivery so I can plan ahead for my limited income budgeting. The HEAP allocation is gone from my account and it is good I saw that! 

Business response:

Hi, Barbara. Thank you so much for leaving us a stellar review! 

Josephine R.'s profile image
Josephine R. 
a month ago

Drivers are always polite and happy, love the interaction 😊 when I call I always get a respond I have nothing but good to say thxu all. 

Business response:

Hi, Josephine. Your feedback is highly appreciated. Thank you for the review! 

Ann Mac D.'s profile image
Ann Mac D. 
a month ago

Thank you for filling my tank. The winter weather has been sever here. The service has gotten much better. 

Business response:

Hi, Ann. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Johnston's Propane Gas Service

How is Johnston's Propane Gas Service rated?

Johnston's Propane Gas Service has a 4.9 star rating with 146 reviews. 

When is Johnston's Propane Gas Service open?

Johnston's Propane Gas Service is closed now. It will open on Monday at 8:00 a.m.