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Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more
12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Quick, efficient, and easy process. Everyone we talked to was super knowledgeable and helpful.
Verified by BankSouth Mortgage Company, LLC
Good, not much communication was received
Verified by BankSouth Mortgage Company, LLC
Joy and Debbie were professional and personable at the same time. They both addressed any question or issue I posed to them. A few times I found myself feeling panicky, and Debbie helped me settle down. By the end, I had everything I needed for success!
Verified by BankSouth Mortgage Company, LLC
I was incredibly nervous and unknowledgeable as a first time home buyer. I feel like Joy not only comforted me but taught me so that I was incredibly comfortable with purchasing my home throughout the past few months of the building process. I truly appreciated her honestly about time lines and expenses concerning rate locks. Buying a home can be overwhelming when you are new to the process and today's market adds an extra layer of chaos to that. However, I felt at ease after each conversation and am so happy with my selecti... read more
Verified by BankSouth Mortgage Company, LLC
I was incredibly nervous and unknowledgeable as a first time home buyer. I feel like Joy not only comforted me but taught me so that I was incredibly comfortable with purchasing my home throughout the past few months of the building process. I truly appreciated her honestly about time lines and expenses concerning rate locks. Buying a home can be overwhelming when you are new to the process and today's market adds an extra layer of chaos to that. However, I felt at ease after each conversation and am so happy with my selecti... read more
Verified by BankSouth Mortgage Company, LLC
Joy and her team are the best I've ever met. They are super efficient and easy to communicate. I'm glad to have them provide me all kinds of options on my loan payment plan and take me through the process smoothly.
Verified by BankSouth Mortgage Company, LLC
Great communication. Whenever I reached out to Joy (even on the weekend) she responded. I felt like she cared and wanted to make sure we were well informed. I feel like the process was a lot easier than when I purchased homes in the past.
Verified by BankSouth Mortgage Company, LLC
Really knowledgeable and quick to respond. Joy made our home buying process really easy!
Verified by BankSouth Mortgage Company, LLC
Joy was very easy to get a hold of and always pleasant to work with.
Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 528 reviews.
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