Joy Brown - BankSouth Mortgage Loan Officer

Mounika K. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Good, not much communication was received 

Andrea G Woods M. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Joy and Debbie were professional and personable at the same time. They both addressed any question or issue I posed to them. A few times I found myself feeling panicky, and Debbie helped me settle down. By the end, I had everything I needed for success! 

Tiffany W. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

I was incredibly nervous and unknowledgeable as a first time home buyer. I feel like Joy not only comforted me but taught me so that I was incredibly comfortable with purchasing my home throughout the past few months of the building process. I truly appreciated her honestly about time lines and expenses concerning rate locks. Buying a home can be overwhelming when you are new to the process and today's market adds an extra layer of chaos to that. However, I felt at ease after each conversation and am so happy with my selecti... read more

Tiffany Tiera W. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

I was incredibly nervous and unknowledgeable as a first time home buyer. I feel like Joy not only comforted me but taught me so that I was incredibly comfortable with purchasing my home throughout the past few months of the building process. I truly appreciated her honestly about time lines and expenses concerning rate locks. Buying a home can be overwhelming when you are new to the process and today's market adds an extra layer of chaos to that. However, I felt at ease after each conversation and am so happy with my selecti... read more

Wen-Hao C. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Joy and her team are the best I've ever met. They are super efficient and easy to communicate. I'm glad to have them provide me all kinds of options on my loan payment plan and take me through the process smoothly. 

Dawn M S. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Great communication. Whenever I reached out to Joy (even on the weekend) she responded. I felt like she cared and wanted to make sure we were well informed. I feel like the process was a lot easier than when I purchased homes in the past. 

Warren Douglas T. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Really knowledgeable and quick to respond. Joy made our home buying process really easy! 

Sarah Elizabeth T. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Joy was very easy to get a hold of and always pleasant to work with. 

Lynn Thompson H. 

Verified by BankSouth Mortgage Company, LLC

4 years ago

Joy was either immediately available or returned my calls/emails in a very timely manner. She is very knowledgeable and very pleasant.