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Keffer Volkswagen

4.2

About this business

Location details

13651 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.22,495 reviews
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Volkswagen fan's profile image
Volkswagen fan 
12 years ago

Complete professionalism and flexibility I went in to Keffer a couple of days ago to buy a 2013 Jetta Sedan they had on their website. When I got there, the car had just been sold. Keffer's salesman and sales manager worked with me to find me another used Jetta that would be attractive to me and my wife. What they had was more than we wanted to spend, but Keffer worked with me on the trade-in value of my old car and eventually offered me a deal I could not turn down. They even let me take the car for a couple of days to try ... read more

Business response:

We are so tickled to hear about your experience with our team! It means a tremendous amount to us that you have taken the time to share this with us and others! We strive to provide our guest with an experience they can brag about! Please do take great care and share if there's anything else we can do to be of further assistance to you! Enjoy your new vehicle! 

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RBaker 
12 years ago

awesome experience Our salesperson, "Timbo" was amazing! Very Knowledgeable, friendly and professional. He made it feel like he was actually looking out for us. Buying a car is never easy and can be very stressful. I did not ever feel any pressure and felt comfortable from the beginning of the sale to the end of the sale. If you want a positive experience, I highly recommend Keffer Volkswagen and Timbo. 

Business response:

We are so grateful to hear all the wonderful feedback regarding your experience with Timbo and our team! We are quite fond of him ourselves! We strive to provide our guest with a pleasurable and simple buying process and are extremely pleased that this is exactly what you received! Please do let us know if there's anything else we can do to be of further assistance to you! Take care and enjoy your new vehicle! 

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Kevin 
12 years ago

great service I just bought a 2014 Passat from Daniel DeCicco and got a great deal. Daniel was great to work with and very helpful. If your thinking about buying a new car you should start here. 

Business response:

Kevin we wanted to thank you so much for your time and feedback regarding your experience with Daniel and our team! We are happy to hear that you found what you were hoping for and received a great deal! We strive to keep things simple and provide our guest with a wonderful experience! Please take great care and let us know if there's anything we can do to be of further assistance to you. 

Lauren & Derek Turner's profile image
Lauren & Derek Turner 
12 years ago

Best experience ever!! My husband and I were in desperate need of a car and had done so much looking. I just happened to stumble upon Keffer VW when we were unable to get a different at a place in Charlotte. We looked and looked for the right car(used) and in the right price range. These guys went above and beyond customer service. The sales guy kept in touch with me the entire time and process through email or calls. Or sakes gut, Jerry, is one of the best I've been around. He made sure we understood everything and answered... read more

Business response:

It was wonderful to hear from you! We are so grateful to hear that you had a wonderful experience with Jerry and our team! We truly appreciate the opportunity that you extended to us and will look forward to a long lasting relationship with you and yours! Please take great care and share if there's anything else we can do to be of further assistance to you! 

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Wiley 
12 years ago

Excellent Dealership Bought my 3rd VW from Keffer. Once again was pleasantly pleased with the entire process. Would recommend anyone to stop in and see Lonnie Hanna. 

Business response:

We are so excited to see that you had a pleasant buying experience with Lonnie and our team! Thank you so much for allowing us the opportunity to earn your trust, confidence and business once again! We are truly grateful for your belief in us! Please take great care and let us know if there's anything else we can do to be of further assistance to you! Enjoy your new vehicle and please stop in soon! 

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Jackie 
12 years ago

Stopped by to look - Went home with a new ride! Down in Huntersville visting family and we were looking to purchase a 2nd vehicle/first car for teenager in the coming months so decided to 'drive-by' a few car dealerships to see if anything perked our interest. Winters in WV are pretty brutal so the thought of buying a vehicle from a southern state was appealing but also scary. After visiting a handful of other dealerships, pulled into Keffer VW and was amazed with the selection to choose from! Our sales consultant, Mark Marr... read more

Business response:

We are absolutely elated to hear about your experience with Mark and our team; we are quite fond of Mark too! We will be sure to share your experience with him and the rest of our team! We work to insure that our guest receive a simple and enjoyable experience! It appears as though that is what you received and we couldn't be happier! Please do share if there's anything else we can do to be of further assistance to you. Take great care and enjoy your new vehicle! 

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Kardiaowe 
12 years ago

Best car purchase experience I've ever had! It was just a great overall experience. No hassle, no haggle, easy process. Purchased by car and found a couple of things that need to be fixed the next day. Dropped in off a few days later and everything is running great. Will definitely be back the next time I am in the market for a new/used car. Hope Daniel DeCicco is still there, great salesperson. 

Business response:

Thank you so much for sharing you experience with us! We truly appreciate the opportunity to extended to Daniel and our team! I will be certain to share your kind words with Daniel as well as the other members of our team! We hope you thoroughly enjoy your vehicle! Please let us know if there's anything else we can do to be of further assistance to you! 

Dale Turner's profile image
Dale Turner 
12 years ago

Life changer! I went in there (VW Keffer Huntersville) to look for a vehicle for my girlfriend, and left with a vehicle for myself! My mind was blown...My girlfriend had seen a car she liked online so we went to go see it. I was gonna look for a vehicle at a buy here pay here sort of place, as I believed my credit and situation was no worthy of VW. Barry caught wind of my need for a vehicle and suggested we try to see what he can do for me. Doubtful, I said "sure, why not"....Before completing anything definite Barry listene... read more

Business response:

Thank you so much for your time and feedback; we truly appreciate it! We are so happy to hear that you had a great experience with Barry and our team! We are quite fond of Barry ourselves! I will be sure to share this with Barry and our team. Please do keep us informed as to anything else we can do to be of further assistance to you. We hope you thoroughly enjoy your ownership experience! 

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PRMaddox 
12 years ago

Overall Gret Experience This is the third vehicle that we have purchased from Keffer VW, as well as buying from Brian Wiles. We have had nothing but good experiences at Keffer and would recommend them to anyone looking to purchase a new or used car. They operate with the integrity and honesty. You will have a great experience if you go there. We have used other dealers in the past and not so good experiences and have never went back to them, but Keffer makes you feel welcome and treats you the way a customer should be treate... read more

Business response:

We strive to provide our guest with a simple and enjoyable purchase experience. We are so grateful to hear that you have had an exceptional purchase experience with Brian and our team! We are quite fond of Brian ourselves and will certainly share this with him and the rest of our team! Please do keep us updated as to anything else we can do to be of further assistance to you. 

Frequently asked questions about Keffer Volkswagen

How is Keffer Volkswagen rated?

Keffer Volkswagen has a 4.2 star rating with 2,495 reviews. 

When is Keffer Volkswagen open?

Keffer Volkswagen is closed now. It will open tomorrow at 9:00 a.m.