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Keffer Volkswagen

4.2

About this business

Location details

13651 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.22,495 reviews
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Gary K's profile image
Gary K 
11 years ago

Great experience - Thank you Jerry! I recently leased a Jetta from Jerry at Keffer Volkswagen. I was very pleased with jerry's professionalism and customer service. Jerry was extremely knowledgeable on the vehicles and was quite accommodating and even helped me get the color and exact model I was looking for from another dealer in Tennessee. Once we settled on that vehicle Jerry and the GM Steve did a great job of getting it in 24 hours. It arrived perfect and just as promised. Jerry said he was somewhat new at the dealershi... read more

Business response:

Thank you so very much for your time and feedback regarding your experience with Jerry and team Keffer VW! We strive to provide our guest with a simple and enjoyable experience! We are thrilled to hear this is what you received! Please do let us know if there's anything else we can do to be of further assistance to you! Take great care and enjoy your new vehicle! 

Callie's profile image
Callie 
11 years ago

Great experience Great experience, got the car I wanted at a great price! Daniel was awesome and went above and beyond to give great service! 

Business response:

Thank you so much for your time and feedback; we truly appreciate it! We are elated to hear about your wonderful experience with Daniel and our team! Please do share if there's anything else we can do to be of further assistance to you! Take care and enjoy your new vehicle! 

AmyJ's profile image
AmyJ 
11 years ago

Trade In Fun!! Came to trade my routan in for a CC and Jerry made the process so quick and easy! and The general manager was very accomadating. I ve been a loyal customer of Keffer for years and I always come back! Amy J Rodgers 

Business response:

Thank you so much for your time and feedback regarding your experience with Jerry and our team! I am so grateful to hear that your vehicle purchase was enjoyable! Please share how we may be of further assistance to you! Take great care and enjoy your new vehicle! 

Thomas Reid's profile image
Thomas Reid 
11 years ago

Wonderful Service from Lance Black The management and sales staff at Keffer Volkswagen in Huntersville are awesome. Lance Black went above and beyond to make sure my car buying experience was one of a kind. Thank you Lance for all you help and hard work. Go see Lance, he is the best! 

Business response:

Thank you so much for taking the time to share your purchase experience with our team! We are elated to hear that you received wonderful care from Lance and our team! We truly appreciate your feedback and will most certainly share this with Lance and others! Take great care and let us know if there's anything else we can do to be of further assistance to you. Enjoy your new vehicle! 

VW Lover's profile image
VW Lover 
11 years ago

Awesome customer service from Jerry Franklin!! I recently purchased a vehicle from Keffer Volkswagen. Jerry Franklin was our Salesman and he was AWESOME!! He went out of his way to make sure we were happy with everything and completely satisfied. Jerry provided truly exceptional customer service and we will definitely be going back to him for our future vehicle needs. 

Business response:

We wanted to thank you so much for your kind words regarding Jerry and your experience!! We too think Jerry is pretty awesome! Please do let us know if there's anything else we can do to be of further assistance to you! Enjoy your new vehicle!! 

mark's profile image
mark 
12 years ago

great internet department My whole experiance was great. I had started out at another dealership where things did not work out. I called Tim Bo Black at Keffer and we worked out the whole deal over email and phone. When I got to Keffer all I had to do was papper work. 

Business response:

We truly appreciate you taking the time to share your experience with our team! We are happy to hear that received a great purchase experience with our team! Please share if there's anything additionally that we can do to be of further assistance to you! Take care and enjoy your new vehicle! 

Karen Witcher's profile image
Karen Witcher 
12 years ago

"Above and Beyond" Keffer Volkswagen in Huntersville has been a very positive experience. We were given ample opportunity to ask any questions necessary about any vehicle and received a prompt and more than sufficient response. Our sales rep, Tim Black, was very attentive and respectful of our needs to discuss the offer with another party once we left the dealership and the time to acquire proper financing to meet our needs. He even answered a question regarding another vehicle that had nothing to do with this potential sale... read more

Business response:

Thank you kindly for taking the time to share your experience with our team. We are grateful to hear that you had a positive purchase experience with Tim! We truly appreciate you allowing us to earn your trust, confidence and business. Please do keep us informed if there's anything else we can do to be of further assistance to you and your family. Enjoy your new vehicle! 

"SJWarntz"'s profile image
"SJWarntz" 
12 years ago

"Let's Make It Happen" Tim Black at Keffler Volkswagen - Huntersville, NC is one of the best sales people I've had the pleasure of working with. He was very flexible and understanding of my needs. As I was considering a purchase of a Volkswagen for the first time, I changed my mind in regards to the model. Tim was very accommodating and did not try to force me to stick with my original plan. He made arrangements for me to come in and do another test drive. During the drive, he was relaxed and not overbearing. Once we returne... read more

Business response:

Thank you kindly for sharing your experience with our team! We are extremely happy to hear that you had such a wonderful purchase experience with our team! Please do keep us informed as to how we may be of further assistance to you! Take care and enjoy your new VW Touareg! 

Satisfied Customer's profile image
Satisfied Customer 
12 years ago

Awesome experience Great car buying experience from sales staff to finance staff. Great response from internet site. Will definitely use this dealership again. Timbo Black wad great to work with! 

Business response:

We are tickled to hear that you had a great experience with Timbo and our team! We strive to provide our guest with a simple and enjoyable purchase experience and we are happy to hear that's what you received. Thank you for allowing us to earn your trust, confidence and business. Please share if there's anything else we can do to be of further assistance to you. 

Frequently asked questions about Keffer Volkswagen

How is Keffer Volkswagen rated?

Keffer Volkswagen has a 4.2 star rating with 2,495 reviews. 

When is Keffer Volkswagen open?

Keffer Volkswagen is closed now. It will open tomorrow at 9:00 a.m.