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Ken Ganley Nissan
- Car Dealers
- Medina, OH
About this business
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"It was an OK deal. Salesman made good on showing us two..." It was an OK deal. Salesman made good on showing us two models but didn’t answer a number of questions. The whole day from start to finish with Finance took too long.
Business response:
Hi Marousek, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Here at Ken Ganley Nissan we value you as a customer and we strive for 100% satisfaction! We will pass this review onto our Sales manger. Thank you and have a great day!
"The gentleman in the service department was helpful and..." The gentleman in the service department was helpful and kind and answered all of my questions regarding my old leased car and my new lease.
Business response:
ILONAO, Thank you for the 5 star review! We are happy that you had both sales and service work with you. We will pass this great review onto Rose and the service team at Ken Ganley NIssan. We look forward to your next visit. Have a great day!
"Nick was a superstar again! Just excellent service all..." Nick was a superstar again! Just excellent service all around. He always provides great guidance on keeping my car up to date with maintenance and this time, new tires. Great Job!
Business response:
BROWNKAZOO, Thank you for the awesome 5 star review! We will gladly pass this great review to NIck and the service team! Don't hesitate to let us know if there is anything we can do. Have a great day!
"Nick was on the job! He was very accommodating and took..." Nick was on the job! He was very accommodating and took his time to explain everything well, all with a smile on his face. :) Thanks!
Business response:
CONNIEMOUSER, Thank you for your 5 star review! WE are so glad you had such a great experience at Ken Ganley NIssan! We will gladly pass this great review onto Nick and the service team! Have a great day!
"Nick was very polite, explained everything to me, helped..." Nick was very polite, explained everything to me, helped me navigate the new real time text. The cashier was extremely helpful as well. Great experience.
Business response:
We appreciate your positive feedback. Thank you for your business.
"Friendly, quick and honest!! sales and service is..." Friendly, quick and honest!! sales and service is amazing! Needed a new tire and they matched mr. tires price to earn my business. Love Medina nissan!!!!❤️
"fast service, quality workmanship,was done before my..." fast service, quality workmanship,was done before my appointment was scheduled, i would reccomend to anyone going there for service, i will be back-thank you
Business response:
WLOSTSOUL, Thank you for the 5 star review! We will gladly pass this great review onto Renee, Mike and the Ken Ganley service team! Thank you again and have a great day!
"I always expect the scheduled service to be done well at..." I always expect the scheduled service to be done well at this service center. One suggestion would offer is when washing an SUV like my Rogue to manually wash the back window area because the automatic brush can’t reach in there.
Business response:
T-HOESMAN. Thank you for the 5 star review! We will pass your suggestion onto our service team! Here at Ken Ganley Nissan, we strive for 100% customer satisfaction! Have a great day!
"Nice employee's but have had major problems with them..." Nice employee's but have had major problems with them advising me a couple different contradictory things regarding the processing of the loan. I've been told I would be reached asap to resolving my questions. The first time, I had to call them after not hearing anything back, and the second time (with a different salesperson) the same thing is happening. One of my 2 issues involved getting charged my first payment even though they had not even processed the loan yet... read more
Business response:
DCB19774 Thank you for letting us know about your recent visit. We would like to have the chance to turn your experience around! Here at Ken Ganley Nissan, customer satisfaction is very important to us! Please call 330/721/0500 to further discuss your recent sales experience.
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,928 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is open now. It will close at 8:00 p.m.