Kern River Transitional Care

Darla S. 

on Yelp

2 years ago

Beware ! Dont pay attention to these good reviews! Do not use this facility if you care about your family member! My brother-in-law was just released in the last 4 months after suffering from a stroke! Because of these high ratings my sister chose this facility! Major Mistake! Not only did he not receive proper care! No Onsite visiting physician to keep family informed and therapy was sporadic or nonexistent! They kept calling my sister to tell her that they were going to send him home before he had recoverd enough to do s... read more

Cathy C. 

on Yelp

3 years ago

This place is a joke... the nurse didn't come when my Mom called needing help to the restroom and she fell out of bed right after having knee surgery two days priot. She was there even 24 hours. My son and I went and got her. I am setting up home therapy. DONT SEND YOUR LOVED ONES THERE! 

Ann T. 

on Yelp

5 years ago

My husband was sent to Kern River Transitional Care from the hospital. They took him at about 7:30pm so I couldn't go up till the next day. He was in there about 14 hours and he called me, after begging them for hours to call me. Our son was on his way up there with the only car I have to drive. When I answered the phone my husband said get me out of here now! He didn't want to say too much because they were standing right there. MY son got there and had a bottle of water for his dad. He said his dad looked at it like it wa... read more

Judy D. 

on Yelp

5 years ago

This facility has the lowest sense of human kindness I have ever seen first hand. My family would go visit our grandmother but because of Covid the visits were through her room window. We used a cell phone on speaker to communicate with her on our visits. My Grandma was here for months recovering from a stroke and was treated like she didn't matter. The nurses would deny her water stating the kitchen was closed. They were rude, never had time to adjust her position in bed, took hours to respond to simple requests. No one sho... read more

Toye P. 

on Yelp

6 years ago

Not a good place if your loved one is there longer then a few days , our family experience has not been a good one. My mom ended up with an infection so bad that the surgeon had to remove all the hardware he placed in her ankle. She was to have a weekly Dr. Visit to watch her leg closely and the facility failed to take her to them. by the third week it was to late they caused her more suffering. On top of that you can never get someone to answer the phones, all dept. Voice mail is full? I'm in nursing and have never hear... read more