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5550 Wild Rose Lane, Suite 4086, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a joy working with this group! They explained everything and always answered every question.
Business response:
Thanks Samantha! It was a joy working with you, too. <3
Kyra is the best at getting the best rates and deal possible for your mortgage. She's always there for questions and encouragement.
Business response:
Julie, you rock! Thanks for the recommendation. We love encouraging you. :)
This is the second home purchased with Kyra's help. I can't say enough great things about Kyra and her staff. They are always in the most cheerful mood. They do everything via email, which made things so easy it isn't funny. I'd recommend Kyra and Novus to anyone and everyone. Hopefully I don't have to do this process again for many years, but if I do, I hope Kyra is still around and is still getting 5 star reviews from people, because I'll use her again!
Business response:
Wow, Travis. Thank you so much! We loved working with you. We'll be around and can't wait to work with you again down the road. :)
Kyra was incredible throughout the entire home buying process! She was so personable and I felt like she actually cared about me and that I was not just “another customer” for her. She was available day or night if I had questions. And she could tell by text messages or emails that I was struggling and would pick up the phone and call me to walk me through the particular issue I was struggling with. I had faith in her from day one! I will only work with Kyra in the future and will recommend her to anyone buying a house. I ma... read more
Business response:
Virginia, wow. You are so kind! We loved working with you and are so glad the awesome experience was mutual. Congratulations, friend. Can't wait to see you again!
Her focus is always on the customer first!
Business response:
Thanks so much, A.W. <3
Every client is happy and every transaction is smooth! Great team at Waterstone!
Very Very Professional and They've helped this Marine with getting my VA home loan through Homes for Heroes,, First Class Operation that they involve themselves In,, Not To mention Tireless hours of devotion to their clients. They are #1 in my Opinion, They go the extra mile; Above and Beyond The Call Of Duty; by Not Only!!! Showing Up But Suiting Up to Perform.Thank You Kyra Sommerville Moore and All Of Your Pleasant and Hard Working Staff. You've Made This Veteran Happy To Know He Served To Protect Our Freedoms And Guard O... read more
We have worked with Kyra for nearly 20 years. She is smart, talented, creative and one of the most solution-driven people I have met. They treat us and our family like partners, not clients and advocate to find the perfect customized solution. Highly recommend Kyra and her team, no one is better!!
Kyra Moore, Branch Manager, NMLS #31980 has a 4.9 star rating with 351 reviews.
Kyra Moore, Branch Manager, NMLS #31980 is closed now. It will open at 9:00 a.m.