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La Mesa Healthcare Center

4.0

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3780 Massachusetts Ave, La Mesa, CA, 91941, United States

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4.0118 reviews
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Keith W.'s profile image
Keith W. 
rating
9 years ago

I am a 56 year old man, I had 4 discs in my neck repaired surgically. Considering we only have 6 in our neck, it's extreme, I was having complications in healing, on day 5 I was still having terrible spasms and unable to even sit up. Physical therapist at the hospital was not good at all, they would walk in demand I sat up, one even tried to rough arm me to keep me up. Then as I needed more time to heal, I was transferred to la mesa healthcare, I was scared, never had to be in a trained nursing facility. I have to say that... read more

Ross H.'s profile image
Ross H. 
rating
10 years ago

I had a full knee replacement surgery on August,15th,2016,For the most part this is a good facility, They have a real good physical therapy program, the physical therapist where very professional. Although it would have been nice to have had therapy on the weekends so I could have gotten out of there quicker. The food was really good, the dietian came to my room and asked what type of food I liked, and what portion I desired. My major complaints where the noise level at night to noisy, I had a hard time getting a good nights... read more

Demetrius L.'s profile image
Demetrius L. 
rating
10 years ago

La Mesa Healthcare Center is truly an inspiration for those in need of medical attention in the La Mesa area. I spoke with a number of staff members and was very impressed by the service provided to it's patients there. My mother was recently transferred to La Mesa Healthcare Center and she is recovering from a bout with pneumonia. I wanted to take the time to express my gratitude to the aids and staff who make up the remarkable team that is La Mesa Healthcare Center. 

bgermain m.'s profile image
bgermain m. 
rating
14 years ago

My mother had to stay here after a fall & fracture. Facility is very basic and it's right by a freeway. BUT the staff are really attentive and kind. Very professional. The food is pretty good. After surgery it turned out she would have to go back for 4-6 weeks for rehab, and she felt OK about it because the people are nice. (She had been in another facility in a fancier part of town a couple years ago & had a negative experience.) 

Soleil A.'s profile image
Soleil A. 
rating
a week ago

I worked with a separate company as a phlebotomist that worked with this facility. I was appalled at how rude some of the nurses are especially the charge nurse Ana. She had the most disgusting and vile attitudes I've come across and treated me poorly as I tried my best to help these patients in the field I'm in. I couldn't help but wonder how she treats her patients until I saw for myself. When I wasn't able to get the blood from a patient she walked in herself used my equipment and completely messed up the whole venipunctu... read more

Amanda G.'s profile image
Amanda G. 
rating
a year ago

My mom recently stayed here for a hip injury. Someone stole things from her purse while she was out of the room. The care coordinator Tiffany White was supposed to help us with home health care PT and she completely dropped the ball, leaving us to struggle to get referrals. The staff were rude and the room and bathroom were filthy! I do not know how they passed inspection. Terrible experience. 

Business response:

We are truly sorry to read about your experience and the concerns you’ve shared regarding your mother’s stay. What you’ve described — particularly regarding personal belongings, discharge planning support, staff interactions, and cleanliness — is very concerning and does not reflect the standards we strive to uphold. The security of our residents’ belongings, respectful communication, thorough discharge planning, and maintaining a clean and safe environment are all extremely important to us. We take these matters seriously ... read more

William S.'s profile image
William S. 
rating
a year ago

I was transferred to La Mesa Healthcare in early Sept. 2024 after back surgery. Upon arrival around 7pm I was given instructions by staff whereby I told the Admin. staffer I was given medication at the hospital to induce bowel movement and cannot move my legs and need a portal potty. 3 hours later it was brought into my room and soon there after I rang the bell for assistance to get on the pot. No response as well as a number of staff were in the hall talking a foreign language not responding. I sifted myself to the edge o... read more

Victoria G.'s profile image
Victoria G. 
rating
3 years ago

I was recently there recovering from back surgery from the end of Apr 2023 until I discharged myself a week later. In my opinion approx half of the staff cared about the patients and were wonderful. The other half seemed inconvenienced and apathetic. Had a very difficult time getting my pain medication in the correct dose and on time. One nurse was combative and kept arguing with me in the middle of the night while my roommate was trying to sleep (who was also having the same problems with her medication). Seemed like we g... read more

Dale S.'s profile image
Dale S. 
rating
3 years ago

Absolutely the worst place for me. No one answered the call button for me and my two roommates except for a patient in a wheelchair who checked on us and got what we needed when possible. I shared a bathroom where the floor was soaked in urine. When I came back to my bed I took off the wet booties. When an attendant came in he put new booties on me but didn't wash my feet. The 3-11pm crew was terrible. The overnight crew was helpful, day crew just okay. I had to check myself out of there early. I was in a 3-bed room but was ... read more

Business response:

I apologize for the experience you had. Your feedback was essential to making improvements with some processes. Thank you for the feedback. 

Frequently asked questions about La Mesa Healthcare Center

How is La Mesa Healthcare Center rated?

La Mesa Healthcare Center has a 4 star rating with 118 reviews. 

When is La Mesa Healthcare Center open?

La Mesa Healthcare Center is open now. It is open 24/7.