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La Mesa Healthcare Center

4.0

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Location details

3780 Massachusetts Ave, La Mesa, CA, 91941, United States

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4.0118 reviews
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Marina Shorty W.'s profile image
Marina Shorty W. 
rating
4 years ago

I recently had my mom there to recover from open heart surgery. I'm gonna say only two staff were nice out of all of them. whoever was in charge of the call button or service button is horrible at it. Wveeytime my mom buzzed the button no one would come, they didn't give her medication on time in fact it was always 2-3 days late. My mom had a horrible roommate who was always shouting and yelling but no one seemed to care, the fact my mom had no sleep in that place, food was horrible very tasteless, no flavor, cold, stiff. Se... read more

Jose Marcos M.'s profile image
Jose Marcos M. 
rating
4 years ago

I have finally worked up the courage to write this review. I lost my father this past easter April 17 2022, he entered hospice after there was irreversible kidney damage. One of the several places that I'm blaming is La Mesa Healthcare Center, I would have to say that one of the worst medical experiences my family has been through. My father was recommended by the physician that was "caring" for him at Grossmont Hospital to go to this facility and build up strength because he was having back pain and having a hard time walki... read more

Brian B.'s profile image
Brian B. 
rating
5 years ago

This facility is financially dishonest. My siblings placed my 97 yr old father into this facility; we have no complaints of the care but we did transferred him out after 30 days to a quieter, smaller rest home. Due to La Mesa's pre-payment policies, we had to pay well in advance which we had no issues with. La Mesa agreed we were owed a $10,000+ refund, but after 90 days we still haven't received it. We contacted their financial department several times and they have given us the normal excuses "we are mailing your refu... read more

Charlene S.'s profile image
Charlene S. 
rating
6 years ago

This place is HORRIBLE - My Mom almost Died while in their care! Plus food is horrible, bathrooms not clean, had to call 3x in a row to even get thru on a daily basis, one time I was on hold as a test to see how long it would take them to transfer call - 4 HOURS! 

Business response:

Hi Charlene, I'm truly sorry about your experience trying to reach us by phone. I want to assure you we will do our best to ensure it doesn't happen again. To protect patient privacy, I can't discuss the specifics of your mother's case online but I would be happy to talk with you by phone. I will private message you with my cell phone number so that you can reach me directly. 

Judy G.'s profile image
Judy G. 
rating
8 years ago

This place is a shit hole!!! My Husband was sent there after a serious illness. He was discharged on oxygen, was on oxygen while transported, yet 3 hours after he was admitted here, still no oxygen....Yet, they insisted on him having it for the 30 minute drive in our car back to the hospital. The place is rundown, dirty and disgusting!! I refused to leave him there for even one night. The website pictures are totally misleading. DON'T! JUST DON'T!! 

Manuel C.'s profile image
Manuel C. 
rating
12 years ago

This place is a Joke, Taking advantage of their years of experience,What I witnessed the 7 days I was there was what everyone thinks, Poor Care, Unconcern Employees,Falsifying Documents to benefit them, Leaving patients in hallways in wheelchair so the CNA's could have time to socialize, The social workers are just terrible taking their jobs as a job, telling you what you want to hear, not what's needed, I must give the Administrator an " At A Boy " only because he had only been there 3 weeks, he was informed of all my con... read more

Frequently asked questions about La Mesa Healthcare Center

How is La Mesa Healthcare Center rated?

La Mesa Healthcare Center has a 4 star rating with 118 reviews. 

When is La Mesa Healthcare Center open?

La Mesa Healthcare Center is open now. It is open 24/7.