La Quinta Inn & Suites Auburn

Business response:

Thank you for taking the time to share your feedback and for staying with us. We're sorry to hear that your experience didn't fully meet your expectations. We strive to provide every guest with a comfortable and enjoyable stay, and we're disappointed that we fell short during your visit. Your feedback is valuable to us, as it helps us identify areas where we can improve. If you're willing to share more details about your experience, we'd appreciate the opportunity to learn from it and address your concerns. We hope you'll co... read more

Business response:

Thank you for the positive review of our service. We are pleased you enjoyed our friendly staff's helpfulness and clean, comfortable rooms. Our location is great for those on road trip journeys. 

Business response:

Thank you so much, Jill, for your amazing 10/10 review! We truly appreciate your kind words and are thrilled to hear you had such a great experience. Your support means a lot to us, and we look forward to welcoming you back again soon! 

Business response:

Thank you so much for your wonderful review! Reading comments like yours truly makes our day. I'm so pleased to hear that you enjoyed your stay and found our team welcoming, the hotel clean, and your room comfortable. It's also great to know you enjoyed breakfast and had the chance to relax in our hot tub. While I'm sorry the pool wasn't quite as warm as you would have liked, I'm glad it didn't take away from an otherwise enjoyable visit. Thank you for your kind words and for saying you'd stay with us again—that's one of the... read more

Business response:

We are delighted you enjoyed the delicious breakfast service and our host's attention to keeping the hospitality room clean and ready for others. We hope you will enjoy another great stay at the La Quinta Inn & Suites in Auburn. 

Business response:

Thank you for taking the time to share your feedback! We're glad you enjoyed our pool and hot tub, and had a good breakfast during your stay. We also appreciate your comments about the beds, as guest feedback helps us continue improving. We hope to have the pleasure of welcoming you back for another stay soon! 

Business response:

Thank you for taking the time to share your feedback. We're so glad to hear our team was friendly and helpful and that you enjoyed the breakfast! We sincerely apologize for the discomfort you experienced with the beds. That's certainly not the experience we want for our guests, and we've shared your comments with our maintenance team so the mattresses can be inspected and addressed. We appreciate you bringing this to our attention and hope you'll consider giving us another opportunity to provide you with a much more comforta... read more

Business response:

Thank you for sharing your lovely experience at our hotel with other visitors to the greater Seattle area. We would love to share the hospitality of the La Quinta Inn & Suites by Wyndham Auburn with you again in the future. 

Business response:

Thank you so much, Jeff, for your amazing 10/10 review! We truly appreciate your kind words and are thrilled to hear you had such a great experience. Your support means a lot to us, and we look forward to welcoming you back again soon!