La Quinta Inn & Suites New Braunfels

Business response:

Thank you, Kiara, for taking the time to share your feedback and for the wonderful 9/10 rating! We’re so happy to hear you loved the room and found it clean, spacious, and comfortable, and that our staff, location, and overall experience met your expectations. We also appreciate your honest feedback regarding breakfast. Guest input like yours is very important to us, and we’re always looking for ways to improve our variety and offerings. Your comments have been shared with our team for consideration. We truly appreciate you ... read more

Business response:

Thank you, Conklin, for your 9/10 rating and for sharing your experience with us! We’re glad to hear that our staff was helpful and friendly and that your room was comfortable and met all of your needs. We appreciate your feedback and are always working to improve every aspect of our property to ensure a consistently excellent stay. We’re especially happy to hear you would stay with us again—that means a lot to our team. We look forward to welcoming you back in the future! -Katy Assistant General Manager 

Business response:

Thank you for your kind comments! We enjoyed having you and hope you choose us for your next stay! -Katy Assistant General Manager 

Business response:

Thank you for the 10/10 rating! We hope to see you on your next stay in New Braunfels! -Katy Assistant General Manager 

Business response:

Dear David, Thank you for taking the time to share your feedback regarding your stay with us on January 5, 2026. We appreciate your comments and are grateful for the opportunity to improve. We sincerely apologize for the issues you experienced with room cleanliness and the elevator malfunction. This is not the level of service we strive to provide. Your comments have been shared with our housekeeping and maintenance teams so these matters can be addressed and prevented in the future. We value your feedback, as it helps us id... read more