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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
For over 150 years, visitors have enjoyed the culturally and historically rich attractions of Waxahachie interwoven with Texas history. The famed Shawnee Trail ran through the center of town, now known as the Historic Downtown District. The Historic Dow
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No elevator and a 3 floor walk up. Very bad experience. The elevator was broken. I am a 70 year old man with a lot of gear and I was given a room on the 3rd floor because that was the only one available? I was there for 4 nights and the elevator was not repaired. Staff told me it had been down for at least a week. This was the worst lodging experience I've had in a long time and I travel a lot. Not repairing the elevator on a multistory property is ridiculously negligent. The location, breakfast, and bed were all good.
Remember customer service is the key. Upon arrival after driving 7 hours at 7pm. I was notified as I was checking in that the elevator was out of order, and that my room was on the 3rd. I inquired about a room on the first floor and was told there was no vacancies on any floors. I was told I could find another hotel and the were discounted. I paid over 400$ for 3 nights so I don’t think there was a discount but I feel the should be. Again I was tired and ready to settle, and I was told by the customer behind me who was equal... read more
Overall; disappointed. The elevator had been out for over a week without any attempt to remedy the situation. The original room we booked was Non-Smoking and ended up smelling like smoke. Also, the pool had a lot of debris that hadn't been cleaned out of it. The size of the room was spacious.
Poor facility design and essential repairs not made timely. Rooms clean and staff were very helpful The hotel was built with only 1 elevator instead of 2 and it was out of order for more tan a week. Therefore we had to climb the stairs for 3 floors with our luggage which did not work for us and many other people- there was no extra staff help available to help with luggage. PI know of some seniors that went this facility to go to another hotel Room was clean,the bed was comfortable, and good air conditioning worked well.
Staff is amazing The rooms furniture was damaged, the ceiling had been repaired but wasn't painted. Charlotte and her staff went above and beyond to make us feel welcome.
Disappointing
Fair
Fair The breakfast eggs were very runny. Not very flavorful. We had an issue with our room with something that no traveler wants to run into, but Charlotte (Front desk) was very quick and accommodating and got the situation handled. The location was perfect and close to our activity we had planned. Close to WalMart and places to eat.
Bad
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,113 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open at 12:00 p.m.