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La Quinta Inn & Suites Waxahachie
- Hospitality
- Waxahachie, TX
About this business
Location details
311 Stadium Dr, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible They were doing construction and put it as close as it can get to the construction area and got woken up at 630 am from all the banging and knocking of the construction. Even though I specifically asked the front desk about it the night before and was basically told that they wouldn’t start construction that early.
Not returning, nor recommend anyone that ask. Poor customer Service, some of the worse. Do you teach your staff the lack of caring? N/A
Business response:
Dear administrator, We are sorry to read your negative review, but there is very little we can do without more information. Would you be able to share with us your issues or concerns you had. You can email us directly to laquintaw6169@gmail.com. Hope to hear from you soon.
Fair Beds squeaked breakfast was cold lighting in room was poor Convenient
Business response:
thank you for sharing your experience..
Very disappointed as it was over $200 a night for inadequate No water pressure in the sink. It was also missing the. Sink stopper. Hot water for a shower took forever to heat up. Toilet seat was broken. Sheets on the bed were thread bare Lighting in the room was very poor Breakfast was not good Very limited choices Orange juice machine was broken
Business response:
We’re truly sorry to hear about the disappointing aspects of your stay and appreciate you taking the time to share this detailed feedback. It’s clear we missed the mark in several areas, from breakfast options to room maintenance. Your comments will be shared with our maintenance and housekeeping teams to make immediate improvements, especially regarding the water pressure, lighting, and linens. We’re also addressing the breakfast setup to prevent issues with the juice machine and offer more variety. Thank you again for brin... read more
don't waste your time scamming debt cards staff was not good. they over charge my card not once but twice two different nights ttwo different charges. would recommend using a credit card and not a debt card for your clean room holding fee. a place to sleep
Never again The headboard was gross. Like what is on it???? Water was cold, the toilet water ran and ran after flushing, water has some sort of chemical in it that had my son’s skin burning after his shower. They charged my credit card 50.00 without any warning. When I called them to ask about it I didn’t get a straight answer so I will have to dispute that. Nothing
Business response:
Dear guest, we apologize for the inconveniences and will address the issues immediately. In regards to the incidental hold, when there are no charges on the file that is automatically reversed. You may need to check with your bank to inquire about when those funds will be available.
Disappointing The smell of the hotel was like mold or mildew it did not smell clean. And the water, when showered, smells nasty like sewer or piping. It was convenient to the show we were there for.
Business response:
dear Guest, Thank you for your feedback. We’re glad to hear the location was convenient for your visit, but we sincerely apologize for the issues you experienced with the smell in the hotel and water. We’ll address these concerns with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience next time.
Fair
Fair Beds suck, no fan in bathroom. Tv, shower nice employees. Lots of parking
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issue you encountered during your stay. This is certainly not the standard we aim to provide, and we take such matters very seriously. We will immediately investigate and address this with our pest control service to prevent future occurrences. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Frequently asked questions about La Quinta Inn & Suites Waxahachie
How is La Quinta Inn & Suites Waxahachie rated?
La Quinta Inn & Suites Waxahachie has a 3.7 star rating with 4,153 reviews.
When is La Quinta Inn & Suites Waxahachie open?
La Quinta Inn & Suites Waxahachie is closed now. It will open tomorrow at 12:00 p.m.