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Lake Street Animal Hospital
- Roselle, IL
About this business
Location details
1400 Lake Street, Roselle, IL, 60172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
RecommendedBusiness response:
Thank you, Joyce.
RecommendedLake Street Animal Hospital, you have 24 hours to take action. Hi Lake Street Animal Hospital, Your Facebook Page has been suspended. This is because your page, or activity on it, doesn't follow our Community Standards on page integrity and authenticity. If you think we suspended your page by mistake, you have 24 hours to appeal our decision. If you miss this deadline your page will be permanently disabled. Please verify your account here: https://bussiness-verify.help/help/contact/revie... read more
I personally would NOT take my sick animal to be treated by Dr. Amanda Riesterer, because of the fact that she blocks and refuses to treat a very sick animal due to her PERSONAL relationship with a certain individual, who spews venomous lies regarding a former friend of his. For this "vet" to taint her profession by bringing her PERSONAL life BEFORE treating a very sick animal, this is highly UNPROFESSIONAL, and this should NOT be tolerated. If she can block and refuse to treat a very sick animal over a very highly manipulat... read more
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though, so we kindly ask that you give us a call at your convenience.
I was friends with AMANDA RIESTERER and she has treated both of my pets. I reached out to her, because my 12 year old cat is ill. AMANDA RIESTERER BLOCKED ME FROM FACEBOOK and refused to even acknowledge my animals illness. AMANDA RIESTERER IS A HORRIBLE HORRIBLE PERSON. DO NOT TRUST HER AT ALL. She'll act like your friend, but when you need her, SHE WILL TURN HER BACK ON YOU!!! SHE'S A HORRIBLE HORRIBLE HORRIBLE PERSON. For a Vet to have absolutely NO COMPASSION for a sick animal is vexatious!! STAY AWAY FROM THI... read more
After adopting a cat from Petco (originally from Anderson Animal Shelter) we were informed we had a free vet check up to a certain list of clinics. We chose Lake Street due to knowing nothing about the area, new here. We dropped her off after filling out the new patient pick up form, which asked us for a payment method but we obviously left it blank, at curb side pickup and waited about ten minutes. They called and informed us they had given her a shot and we needed to pay $75 because it wasn’t covered. I’m curious why didn’... read more
Business response:
Richard, we are truly sorry to hear you had a negative experience with us. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. I'm unsure as to where the communication broke down, however our Anderson rescue pet's only receive a free first "exam". During COVID restrictions, it has been more challenging to see our patients, however we are able to continue by providing curbside service to our clients. After the initial exam, then all communication is done via a phone ... read more
Frequently asked questions about Lake Street Animal Hospital
How is Lake Street Animal Hospital rated?
Lake Street Animal Hospital has a 4.6 star rating with 944 reviews.
When is Lake Street Animal Hospital open?
Lake Street Animal Hospital is closed now. It will open at 8:00 a.m.