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Larry H. Miller Genesis Peoria - Service
- Auto Repair
- Peoria, AZ
About this business
Location details
8425 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Above and beyond Service! I called Josh Wells on a Friday afternoon to schedule an oil change for my Genesis G80. They were a couple of weeks out due to only a couple of service writers that deal with Genesis and I’m only available to come in on Saturdays. He said he would see what he can do and give me a call back. I got a call back within the hour from Ashleigh Ray and she said she was coming in for a little bit the next morning and would be able to squeeze me in. That kind of service is generally unheard of at dealerships... read more
Business response:
Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future. - , General Manager
Although I needed a new tire installed. My original went flat so I left it on the wheel at LM Genisis. After the new tire arrived at the dealership they mounted it. I went out without an appointment and the newtire was swapped for the spare, My G80 washed and the spare stowed. My visit was 20 minutes. Truly Genesis level, luxury service.
Business response:
We are so pleased to hear that you had a positive experience at our dealership! Your satisfaction is our top priority and it's great to hear that we were able to exceed your expectations. - , General Manager
I had my first oil change on my GV80 today. Josh was extremely professional, he was prompt, friendly and my car was ready as promised. I was able to get a lift and get home to take care of business.. I was pleasantly surprised to find my car washed and pulled up ready to go when I arrived. This dealership and now service department makes me feel like a VIP. In a world that has forgotten about customer service, this place has it mastered. Love my Genesis and this dealership!! Thank you!
Business response:
We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs. - , General Manager
Put into get service on my genesis G 70 on the web and it didn’t go through but Josh made everything happen went out of his way. Great service.
Josh Wells was my service advisor and was helpful every step of the way! He let me know projected time my service was going to take and it was done quicker than expected. He answered all questions asked and was very personable!
Josh Wells was my service tech. He did a good job of getting the car in and completing the service in less time than he had originally estimated. I also met briefly with Kaitlyn Orabanec who did a good job of explaining some of the tech features of the car. Conversely, when I had tried to make an appointment with a competing dealership for the same work, they couldn't get me in until the end of February. What a difference!
Thank you Joshua Wells; excellent service expedient return on the vehicle with not one delay. My delivery service driver communicated with me through it all very professional! Thank you for your time and consideration.
Print service for a routine service call. Dennis was friendly picking up and dropping off my car. My car was returning clean and serviced complete. Great experience.
Everything was flawless from making an appointment, arriving at the dealership, and meeting Josh Wells the service technician. Service was done in the promised time and everything was done that was required for my first service at 8,000 miles.
Frequently asked questions about Larry H. Miller Genesis Peoria - Service
How is Larry H. Miller Genesis Peoria - Service rated?
Larry H. Miller Genesis Peoria - Service has a 4.6 star rating with 162 reviews.
When is Larry H. Miller Genesis Peoria - Service open?
Larry H. Miller Genesis Peoria - Service is open now. It will close at 8:00 p.m.