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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very fast and efficient. Made the whole process a breeze. A few phone calls and a signing at our house and we were done.
Business response:
Thank you for the positive review, Kenneth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Derek (loan processing officer) was excellent. Very prompt in returning calls and efficient. Very patient with all my questions. Ceasar with the Mortgage Success team in processing was extremely helpful.
Business response:
Hi Linda - Your feedback is greatly appreciated. Thank you for the review.
PennyMac made the refinancing experience easy and worry free.
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great job!
Business response:
Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great customer service very professional and quick turn around on my loan.
Business response:
Thank you for taking the time to share your experience with us, Sidney. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This was a super smooth and easy process. No headache at all, they made it super simple and easy for me.
Business response:
Hi Aaron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great experience
Business response:
Thank you for the positive review, Haywood! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every step of the experience was easy to understand. Each member we interacted with provided answers for each of our questions.
Business response:
Hi Eric - Your feedback is greatly appreciated. Thank you for the review.
Leia and Latasha were wonderful to work with. They were prompt and always willing to answer any questions I had. Highly recommend and greatly appreciate the top notch service!
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Latasha Lee has a 5 star rating with 33 reviews.
Latasha Lee is closed now. It will open at 9:00 a.m.