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2200 Grand Army of the Republic Hwy, Ste 2a, Swansea, MA, 02777, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Lavoie is a kind, compassionate and very understanding dentist. He listens to parents' questions and concerns and always has the right answers, with a smile! The kids truly love seeing him. Every visit with Dr. Lavoie is always a pleasurable one!
I’ve had the pleasure of working with Dr. Lavoie for a few years now and the interactions he has with all of his patients are just astonishing! Dr. Lavoie takes the time to explain all treatment plan options with both the patient and their parent/guardian. Thanks Dr. Lavoie! See you soon!
Great dentist but arrived today and was told my insurance was out of network and paid 70$ Would have been great if I was told beforehand. I was given a call the day before and returned the call and left a message( was told they did not receive my voicemail) In the end , was charged 70$ for my visit which was previously covered under my insurance. Thanks for the heads up
My daughters were patients, and we originally thought they were great. However, I just called to schedule a cleaning and the office manager couldn’t have provided a worse experience. She said that because I had gone past the recommended six month mark, they had kicked my children off their patient list and they currently aren’t accepting "new" patients! I explained that I’m a single mother in law school, and that I was recently paralyzed, just so much happening. There hadn’t been any dental issues, pain, or emergencies; so... read more
My daughters were patients, and we originally thought they were great. However, I just called to schedule a cleaning and the office manager couldn’t have provided a worse experience. She said that because I had gone past the “recommended” six month mark, they had kicked my children off their patient list and they currently aren’t accepting "new" patients! So by 6 month “recommendation,” they mean “required” and just don’t bother saying so. I explained that I’m a single mother in law school, and that I was recently paralyzed... read more
Huge miscommunication in regards to care with our son. Office staff extremely rude with entire situation. Our insurance wasn’t accepted but still stayed and paid cash for our visits, and we got a letter that we were being referred out due to tension, communication issues, and lack of in network insurance. Which are all issues on their end! Extremely disappointed with the way this was handled all over, and nobody has yet to answer my call with my concerns. Meanwhile, my child who had a cavity down to the nerve, and needed an ... read more
Business response:
Hi Hannah, the number we have on file for you does not have a mailbox set up, and we have been unable to reach you over multiple call attempts. Please reach out to us at your earliest convenience so that we can address your concerns and better explain why our recommendations are in the best interest of your child's short and long term oral health. Thank you.
I am very sorry to say this, but had a terrible experience with Lavoie Pediatric Dentist. I called about missing our appointment this morning since I woke up sick and didn’t want to risk coming into their office this morning. They said they would no longer see us due to previous reschedules/cancellations and this. I also told them that the ONLY time we’ve ever rescheduled or cancelled was due to COVID quarantines or illness (we cannot control this). We moved here in May 2020 (military family and had to transfer at the he... read more
Released medical records with out asking for any form of identification. A direct violation of HIPPA
Lavoie Pediatric Dentistry has a 4.9 star rating with 860 reviews.
Lavoie Pediatric Dentistry is closed now. It will open tomorrow at 8:30 a.m.