This profile has been claimed by the business owner or representative.
Leah Merriweather of Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
525 Tryon St, Suite 1600, Office 1637, Charlotte, NC, 28202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Great support through out the entire process
Business response:
Congrats again on accomplishing this goal, Kelley and Matt. Super excited for you guys. Thank you for the kinds words. Sure we will talk soon. I appreciate you.
Verified by Mutual of Omaha Mortgage
They were with us I on every part of the program and kept up to date on every step and deeply a precaution for alt the work to get our life better thankyou again and again
Verified by Mutual of Omaha Mortgage
They were with us I on every part of the program and kept up to date on every step and deeply a precaution for alt the work to get our life better thankyou again and again
Verified by Mutual of Omaha Mortgage
She take care of their clients.
Verified by Mutual of Omaha Mortgage
Leah was very knowledgeable, patient and understanding throughout the entire process. Many thanks to Leah for humoring me with answering myriad questions on the process and potential short and long-term impacts.
Verified by Mutual of Omaha Mortgage
Leah was great, however, Mutual of Omaha sold my loan to another company a month after getting the loan. I already made my first payment which wasn't supposed to be due until dec 1 and their automated number reflects that, however it's still saying my payment is due by Dec 1.
Business response:
Hi Greg, thank you for sharing your experience and for the outstanding rating. I'm glad to hear that you found my service satisfactory. Regarding the issue you're experiencing with the loan transfer and payment due date, I'm sorry for any inconvenience caused. I'd recommend contacting our customer service department as they're equipped to handle such matters. They should be able to provide a resolution promptly. Thank you for bringing this matter to our attention.
Verified by Mutual of Omaha Mortgage
Communication between the different departments was slow and sketchy.they asked for updated payoffs on some bills, we provided them and they still sent money to pay off one that at that point t had been paid off. That asked for documents that needed to be signed, they were signed and returned but then sent others that needed signing. Leah did a fine job however the ball was dropped between the others in the proccess
Business response:
Thank you for your feedback, Daniel. I appreciate you taking the time to share your experience with Mutual of Omaha Mortgage. I'm glad to hear you found my service satisfactory. I apologize for any confusion that may have arisen due to the coordination between departments. We continuously strive to improve our processes and your feedback will definitely help us in this regard. I understand the frustration that can come from miscommunication, and I'll be sure to pass along your comments to our team so we can work on improvin... read more
Verified by Mutual of Omaha Mortgage
Answer more questions
Verified by Mutual of Omaha Mortgage
I was not in the loop at all and when I would ask questions they would say I text or email to much. This process took 2 months never had it take that long before
Frequently asked questions about Leah Merriweather of Mutual of Omaha Mortgage
How is Leah Merriweather of Mutual of Omaha Mortgage rated?
Leah Merriweather of Mutual of Omaha Mortgage has a 4.7 star rating with 203 reviews.
When is Leah Merriweather of Mutual of Omaha Mortgage open?
Leah Merriweather of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.