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Levin Furniture and Mattress Niles

4.8

About this business

Location details

908 Great East Plaza, Niles, OH, 44446, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.81,229 reviews
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JAMES M D.'s profile image
JAMES M D. 
2 years ago

Alissa was a great salesperson. She was very patient with us and worked very hard for us to make sure we got what we wanted. 

Business response:

Hello James, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

DANTE P.'s profile image
DANTE P. 
2 years ago

Helped us so much! Great experience 

Business response:

Hi Dante, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

BARBARA M.'s profile image
BARBARA M. 
2 years ago

Thanks to Hannah and Brooke. Exemplary employees. Kudos to them both. Corporate should acknowledge their contributions to making the Niles store a pleasure to do business with. Honest, professional- yet personable!!! 

Business response:

Hi Barbara, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Robert P.'s profile image
Robert P. 
2 years ago

You were great I like my chair 

Business response:

Hello Bob, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress  

CHARLES K.'s profile image
CHARLES K. 
2 years ago

Great from the sale to the flawless delivery. Thank you… 

Business response:

Hello Charles, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

SUSAN T.'s profile image
SUSAN T. 
2 years ago

First, Mark met us at the door with a smile and asked us how we were and what we were looking for that he could help us with. We told him, he pointed us to the direction and gave us the perfect amount of time, always being available for consult but not hovering. There were a lot of rude and demanding customers there. Almost to the point of embarrassment but the whole team was professional. I really don't know how. But they were. And it allowed us to continue on with our shopping. Mark helped us with the configuration ... read more

Business response:

Hi Susan, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

JACOB W Z.'s profile image
JACOB W Z. 
2 years ago

Bought a sectional and it was such an easy experience! The staff member Brooke was very knowledgeable and made sure we were taken care of. 

Business response:

Hi Jacob, we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at (customerinquiry@levinfurniture.com) or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Gary C.'s profile image
Gary C. 
2 years ago

We found exactly the piece we were looking for and at an excellent price. Angie, our salesperson, was extremely helpful. 

Business response:

Hello Gary, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress  

WILLIAM D.'s profile image
WILLIAM D. 
2 years ago

Hannah was great. She didn’t pressure into buying anything we didn’t want. She listened to us about our mattress needs and she was well educated on both mattress’s and pillows. Great sales woman!!!!! 

Business response:

Hello William, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress  

Frequently asked questions about Levin Furniture and Mattress Niles

How is Levin Furniture and Mattress Niles rated?

Levin Furniture and Mattress Niles has a 4.8 star rating with 1,229 reviews. 

When is Levin Furniture and Mattress Niles open?

Levin Furniture and Mattress Niles is closed now. It will open at 11:00 a.m.