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Levin Furniture & Mattress The Pointe
- Furniture Stores
- Pittsburgh, PA
About this business
Location details
400 Chauvet Dr, Pittsburgh, PA, 15275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We were told that the couch and love seat we wanted were in stock. Went to purchase them both and then found out that they were actually oversold and not available. Very disappointing.
Business response:
Hi Robert, thank you for your review. We are truly sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795, so that we can address your personal concerns. Thank you, Levin Furniture & Mattress
Amy Norton was extremely helpful and caring
Business response:
Hello Carol, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank You, Levin Furniture & Mattress
The salesman, Terry Fausti, was very knowledgeable and helpful in the purchase of our new mattress. He did a great job!
Business response:
Hi John, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@levinfurniture.com or call us at (844)600-1795. Thank you, Levin Furniture & Mattress
Levin contacted me immediately after posting a negative review. Lisa, the manager, advised me there was an employee error and she corrected it. We do not owe any additional balance now, and she even scheduled the delivery date. Now that’s the Levin I’m accustomed to.
Business response:
Glad everything worked out, Mark! Sorry for the miscommunication. We look forward to seeing you again soon!
Frequently asked questions about Levin Furniture & Mattress The Pointe
How is Levin Furniture & Mattress The Pointe rated?
Levin Furniture & Mattress The Pointe has a 4.7 star rating with 1,879 reviews.
When is Levin Furniture & Mattress The Pointe open?
Levin Furniture & Mattress The Pointe is open now. It will close at 8:00 p.m.