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Liberty Debt Relief
- Debt Relief Services
- orange, CA
About this business
Location details
333 City Blvd W 17th FL, orange, CA, 92868, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not even 6 months ago -I was at wits end. I was working and paying bills. That was my entire world. I would be lucky if I had gas money or grocery money left after paying everything...some months I did not. I have been in the program since February and already two of my larger bills are settled. I leap for joy when I see a text telling me to reply in regard to a settlement. I must say I was skeptical and hesitant but I knew I could not continue as I was. I decided to take the plunge and give it a chance. The monthly payment ... read more
Very pleased with service!
Your service was great and helpful thank you so much for your help and time
I can't say enough about Liberty. When I called them I was struggling with over $100,000 in debt, unable to sleep, and unable to get any other type of loan to save my life. Eric was my point of contact for the entirety of the 2 year term and he was very calming and pragmatic about my situation. I am now debt free with a credit score of 710+ about to close on my first house. Thank you Liberty, you literally saved my life!
I was highly unsatisfactory experience with Liberty Debt Reliefs debt settlement program, resulting in contract termination after more than one year of service due to non-performance and severe financial detriment.Key Performance Metrics Inadequate Resolution Rate: The company successfully settled only 3 out of 15 enrolled accounts over a ************* period. Substandard Terms: Settled accounts were negotiated at high settlement rates exceeding 50% of the original balance.Operational and Financial Impact Severe Credit Degra... read more
Business response:
Dear Mr. ********** you for taking the time to share your feedback.Our records confirm that your enrollment in the Liberty Debt Relief program was canceled effective June 10, 2026, and your account is no longer active.We appreciate the opportunity to have assisted you during your enrollment and acknowledge your decision to discontinue participation in the program. We have documented your feedback and will retain it as part of our ongoing efforts to evaluate the client experience.We wish you the best moving forward.Sincerely,... read more
If you try to leave or request to Cancel your account they make it impossible and delay you every chance they can, this service is for people who are really struggling with their debt so if that isn't you DO NOT use this service (I made this mistake) or else you'll have to fight to get them to cancel your program
Business response:
We understand how frustrating this situation can feel, and we appreciate you sharing your feedback. Our team works to communicate all program steps clearly and provide support throughout the process, including when a client requests changes to their account. Were always looking for ways to improve the experience and appreciate hearing different perspectives.
DO NOT USE THEM !!! I PAID FOR 3 CREDITORS TO BE SETTLED AND THEY ONLY DID ONE AND CHARGED ME AND WANTED TO CHARGE ME MORE AFTER MY THREE YEAR AGREEMENT . TERRIBLE THEY OWE ME MONEY BACK !!!!! I HAVE PROOF !!! DO NOT USE THEM
I was lied to in order to move a settlement forward. The first offense: was on the second account they were working on for me. An individual from their office moved a settlement forward, without my consent. The yes text/sms that was used on that debt account, did not come from my telephone number. This concerned me very much at the time, however, I continued to work with Liberty, because they did reduce some of their fees on that debt account.The second offense: Liberty sat on an account and because of their lack of action, ... read more
Very nice upfront, told me exactly how much it will cost upfront. They handled 2 accounts, settled 1 very quickly, but it took 7 months to to settle the other. I was told they settled with the original debit company when I know for a fact the original company had charged it off and sold it, so how did *** do that? Then they came back and said it will cost me more money per month. Thats when I stepped back from them and asked for full refund of what I paid except for what was paid out. ***** another company to handle even mor... read more
Business response:
Hi ******,Thank you for sharing your feedback. We understand how frustrating it can feel when timelines extend longer than expected or when there is confusion around how an account was settled.Settlement timing varies based on account status, ownership changes, and creditor responsiveness. Even after a charge off, accounts may be negotiated through the party authorized to manage the balance at that time.Program contributions can also adjust if account details or activity shift during enrollment, and refunds are processed acc... read more
Frequently asked questions about Liberty Debt Relief
How is Liberty Debt Relief rated?
Liberty Debt Relief has a 4.8 star rating with 2,146 reviews.
When is Liberty Debt Relief open?
Liberty Debt Relief is closed now. It will open tomorrow at 6:00 a.m.