LightRx - Alexandria

LaTanya T 

on BBB

a year ago

The Company is a a very big ripoff, I dont loss anything I spend ***** thousand dollars for nothing I want my money back. 

Tina M 

on BBB

a year ago

Very disappointed ! They are more about pushing the services than making customers happy!I signed up to receive the laser treatments for broken capillaries and pigmentation. I've had different lasers before and I was surprised when the manager told me after my last treatment the pigmentation would be 100% gone. I asked if she was sure and she said sometimes patients may need a 5th session and if so they would offer it to me as they want their customers to be happy. After each session i barely noticed any improvement and ever... read more

Jannie S 

on BBB

a year ago

To Whom It May ************* my name is *************************, from ********* **. I join LightRx on April 12, 2023.. I really love the employee who work for your company. Everyone treat you well. The only problem I had was once my time was running out , I expressed to them that my low part of my stomach was still hanging the same way it were when I join. Later on I was told that it really was lost skin. I just wish that I could have been told up front that it was all lose skin and if I was going to pay $3,800.00 I could ... read more

Camisa W 

on BBB

a year ago

I purchased a package to freeze away. I was coached along the 1st session through intense pain. My package was 11 sessions with 2 sessions free. The total cost was set at $8010 with 3 payments of ****. 1st payment made day of initial service. I pondered over the thought of i wanted to continue with this type of brutal treatment. I then contacted the company. Being told instantly if I used 1 session from the package I was ineligible for a refund. I wanted to speak to a supervisor of higher authority. I called on several diffe... read more

Gloria R 

on BBB

a year ago

They are a scam. They are trying to charge me for $2000 worth of treatments and I never received one treatment. Please do not go to this place and definitely don't sign for anything. 

Sherri C 

on BBB

a year ago

Beware of the ********* location! The manager is racist and gets mad if you don't buy a package. ************************* is the most unprofessional persons in the industry. The services do not work and they cost a lot of money. Don't go in with a coupon thinking your going to get good service. They are going to tell you that the service on coupon is so light that it won't work and want you to buy a package costing thousands more. When you say, ok, I'll think about it or nicely refuse, ****** the manager gets mad and makes ... read more

Tracy B 

on BBB

a year ago

Was given ***** dollars in credit. I pay my bill every month on time, and pay OVER the recommended amount to pay! Come to find out they REMOVED ***** dollars of my ***** credit line without warning, or letting me know they were doing this. An employee told me they did this to everyone. This put me in the negative available credit line on my balance! Also, one of my services was the ******** procedure, which was supposed to help reduce my rosacea. I spent over ***** dollars on this, which didn't help me! I won't use this comp... read more

ELVIA R. 

on BBB

a year ago

I am not at all happy with the results I received from LightRx. I went for a consultation and instead signed up as a client and got financed for $6,650.00 without any adequate explanation and without fully comprehending the program's details. However, I was impressed and interested when she presented the before and after pictures of the abdominal treatments. I was expecting more information such as the nature of the treatments, potential side effects, guarantees on results, pre- and post-treatment instructions, none of which... read more

Velma L 

on BBB

a year ago

Dishonest! I was forced to pay $4,000.00 for one session. I could not tolerate the equipment used for weight loss. I informed the Administrator within 24 hours that I would not be returning but they still billed my credit card for $4000.00 and would not return my money. I am stuck making monthly payments for a service I did not receive.