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Limitless Innovations
- Electronics
- Crystal Lake, IL
About this business
Location details
265 Exchange Dr, Suite 108, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
At the time I ordered this product, they were communicating that I'd receive the product in time for a Father's day gift. Finally, about 2 weeks ago I received an email that said it would ship by 7/10 and that I'd receive another email when it did. Yet another deadline has been missed. Quick to take my money, slow to get me the product. Very disappointed.
Business response:
I am truly sorry for the delay you have experienced. We have sent you a personal message to assist you further.
I placed an order in June, it still has not arrived and I don't think it has even been shipped yet. I've emailed customer service several times but have not received any response. The order was supposed to be a gift which is even more frustrating
Business response:
Hello Carla, We regret to see that you have experienced a delay due to the backorder of the TikiTunes. A member of our team has sent you an update via email. Please let us know if we can assist you with anything further. If you prefer to call the office, please call (855) 843-4828 and ask for Kallie.
I ordered the Tiki Tunes over a month ago and haven’t received any confirmation that anything was shipped. Poor customer service-none of my emails have been responded to. I would not recommend ordering from them because they took my money but did not ship a product.
Business response:
Hi Nichole! We are so sorry for the delay you experienced due to a backorder, but we are excited to say that your order shipped yesterday! You should have received an email with tracking information, but please let me know if you did not and I would be happy to send that to you directly.
Poor customer service, lack of communication and late delivery. Prompt to take my money, though.
I purchased two torches at the end of May and they still haven't shipped. They were supposed to be a gift for my husband for fathers day. I have emailed the company twice with no response. Due to the lack of response I have no faith that I will actually receive the speakers. My credit card has already been charged of course.
Business response:
Hello Tiffany, We are so sorry for the delay your order has experienced! Our team is working hard trying to keep up with orders amidst the impacts of COVID-19. We have reached out to you via email as well and can assure you that you will receive the TikiTunes! We know they will be worth the wait!
I purchased two tiki torch speakers one of them didn’t work. I have emailed twice and no response. I would not recommend buying anything from them.
Business response:
Jeannie - We regret to hear that your TikiTunes arrived less than perfect. After submitting a ticket regarding your order, our Customer Service Team reported back that they have responded to your emails. Please check your Spam/Junk folders. The domain would appear as @limitlessinnovations.com. Please let us know if you are still having trouble and we will reach out by phone during normal business hours to remedy the issue you are experiencing.
This has been my first time ordering. At no time was I informed that the purchase (made 12/17) would arrive AFTER Christmas. These are Christmas presents and arrive AFTER I leave to return home!?! Very disappointed. I have nothing to give for Christmas ☹️.
Business response:
Michelle - We are very sorry to hear that you are unhappy and we want to help. It seems that your order was placed somewhere other than LimitlessInnovations.com. Though we are not able to speed up the arrival date of your original order, we have a few ideas in mind that may help you for Christmas. Our office reopens Monday and our team will contact you to assist in resolving this the best we can.
I do like my charge hub, however I’ve had issues getting a defective item replaced. First of all, they questioned me and quite frankly I feel the questioned my intelligence in regards to if I was using the item correctly- yes. Yes I am. The package which they sent out with my replacement now seems to be lost in the mail and Limitless Innovations has not provided assistance in contacting the post office. Not to mention when the replacement was sent they did not notify me and provide tracking until I inquired. They now have no... read more
Frequently asked questions about Limitless Innovations
How is Limitless Innovations rated?
Limitless Innovations has a 4.2 star rating with 145 reviews.
When is Limitless Innovations open?
Limitless Innovations is open now. It will close at 5:30 p.m.