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Livery Noblesville
- Noblesville, IN
About this business
Location details
13225 Levinson Lane, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The food and drink itself was fine but the service was absolutely terrible. Our server, young man, was not knowledgeable on the current menu and when we ordered appetizers and mains, he brought them all out at the same time. When I mentioned something, he just shrugged and said, “well, sorry.” We love going to the location downtown and have had nothing but great experiences there. The vibe, environment, and overall experience was more family-friendly diner and does not match the feel/reputation build at their downtown locati... read more
Business response:
Hi J, Thank you for taking the time to provide your feedback on your experience at the Noblesville location. Having apps and mains arrive together can be frustrating, but we’re even more disappointed in how we responded. That’s not the hospitality we stand for. Please call (317) 316-0410 and ask for a manager. We’d truly appreciate the chance to make things right.
Food was not good. The skirt was too tough to eat. The bar tender was rude.
Business response:
Hi Julie, Thank you for taking the time to share your experience with us. We sincerely apologize that the skirt steak was not the tender and flavorful dish that it should be. We are also disappointed to hear about your interaction with our bartender. Providing a warm and respectful atmosphere is important to us, and we will work to ensure this experience does not happen again. Please reach out to a manager at 317-316-0410 at your convenience. We would love to get more details of your experience and try and make things right.... read more
Such a disappointment! Our food was mediocre...the appetizers are definitely the best thing going here. Service was so far below standard expectations that it was almost comical. Our waiter took at least 15 minutes to make initial contact with us, yet commented that he really wasn't busy. Odd. Another waiter delivered our food and never brought the additional sauce I requested. We asked another waiter for water refills. Again, nothing. We left feeling like we had just wasted $100 and two hours of our time. We won't return.
Business response:
Hi Pam, Thank you for your feedback. I'm truly sorry your experience at Livery Noblesville fell short. Delayed service, missed requests, and a lack of follow-through are not acceptable and don’t reflect the standards we hold ourselves to. I completely understand your frustration, especially given the time and money you invested in your evening. Your comments have been shared with our team so we can address these issues directly. We'd appreciate the opportunity to speak with you and make things right. Please reach out to our ... read more
Not many choices, just did not like taste or what was offered, server not trained to pick up on customers actions. He didn’t really care if we liked it or not feeling. Manager was really nice and offered a gift card but we didn’t see the value of coming back even if it was discounted.
Business response:
We're sorry to hear that your experience at Livery didn't meet your expectations, Melinda. We take your comments about our menu and service very seriously and will use them to improve. We have had discussions with our service team to address your comments. We hope to have the opportunity to serve you again and provide an experience we strive for at Livery.
Great food can’t fully compensate for poor hospitality. With a bit more attention to service and customer care, this place could truly shine—but for now, it’s hard to recommend.
Business response:
Hi Alison, Thank you for taking the time to leave your feedback. While I’m glad to hear you enjoyed the food, I’m truly sorry that our hospitality didn’t meet expectations. Delayed drinks, inattentive service, and a frustrating checkout experience are all things we take seriously and I understand how disappointing that must have felt. Your comments are being shared with our team so we can learn from them and ensure a more thoughtful, attentive experience for all our guests moving forward. That said, we’d really appreciate th... read more
Strangest experience I've ever had there. It took the server forever to get to us to even take drink orders. Instead of welcoming us and introducing herself, she asked if we had any allergies then walked away. She came back to get out drink orders, at we figured we'd better get everything ordered. Food was great, drinks were good. The Shrimp and Scallop Paella only had 3 shrimp (albeit they were larger) and one scallop. For the price, it should have been a few more, rice is cheao, after all... service continued to be weird,... read more
Business response:
Hi Michele, Thank you for taking the time to share this feedback. I'm so sorry to hear that your recent visit didn’t reflect the level of service you’ve come to expect from us. We pride ourselves on warm, attentive hospitality from the moment our guests are seated, and it’s clear we missed the mark. I also appreciate your comments about the paella. I’ll make sure your notes are shared with our culinary team. I'm glad to hear you still enjoyed the food and drinks overall. Please don’t hesitate to reach out to us directly so w... read more
After our plates were cleared and we turned down dessert we had to wait around 40 minutes to get the check. server tended tables right next to us multiple times and just immediately went away without checking on our table. didn’t even ask if we wanted another drink or anything. just ignored the table
Business response:
Hi Bob! Thank you for dining with us and sharing your experience. We're sorry to hear you felt unattended. Your server is usually one of our most thoughtful and attentive, and she mentioned she was trying not to interrupt your conversation while still checking in from a distance. We clearly missed the mark this time, and we truly regret that. We hope you'll give us another chance to show you the service standard we're proud of.
Frequently asked questions about Livery Noblesville
How is Livery Noblesville rated?
Livery Noblesville has a 4.7 star rating with 5,178 reviews.
When is Livery Noblesville open?
Livery Noblesville is open now. It will close at 9:00 p.m.