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13225 Levinson Lane, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Service was not up to par on this visit. Our appetizers arrived fast - well before our drinks. One drink was delivered to the table and the server left before we could ask where my dining companion’s drink was. After 10 minutes, I went to the bar as we could not get the attention of anyone. The drink was there but probably would have never been brought to our table if I had not asked about it. This is the problem with places where your primary server takes the order, then others do the serving. No coordination. I tipped my u... read more
We love Livery, but didn’t have a great experience this last visit. We watched our drinks and food get taken to nearly every table around us but ours. They took them back to the kitchen and then came back and went to another table before finding ours. We rarely saw our waitress. Never had an opportunity to order additional drinks or desserts. Decided to just get our check and go. Food also seems saltier than before. Hope to return again, but may trial downtown location instead.
Business response:
I am very sorry about your last experience dining with us. As you are aware, this is not the norm for us. I want you to still love us and would like the chance to give you the Livery experience you expect. Please reach out to me at mayers@crgdining.com Thank you Michael Ayers
The food and drinks were excellent. However, the service was subpar. We waited a long time for our server to come around for drinks, orders, and the bill.
Business response:
Very sorry to hear that the service was not on par with the food and drink. We would love another opportunity to give you a proper dining experience! Thank you for the feedback and we will use it to make our team better! Cheers! Livery
Bartender did not make cocktail as requested. Did not transfer order to waiter. Had to request again. Food was not great as usually is. Broccoli cold. Only an apology and deleted from bill. No offer to remake it. Same with ceviche. It was ultra salty. Lengthy wait for food. Restaurant not very busy. Took dessert home as it was too late to eat it. Disappointing.
Worst server we've had in a long time. Having been a waiter in the past, I am generally very sympathetic to servers. But if a customer who's never been to your restaurant asks if you (the server) can give an idea of how to go about making sense of your menu, give a couple of ideas of what are popular items, etc., and all you do is point at the menu and say--and yes, this is her direct quote--"it's all there for you to see for yourself," and then you ask if your guests need more time, you know you're in for a lousy time. She ... read more
Business response:
Please accept my apologies on your experience with us, as this is not the level of service we and our guests have come to expect. I'm also sorry to hear that the food was a let down as well. I appreciate your feedback and will use it to make ourselves better. I would like to touch base and to get more feedback. My email is mayers@crgdining.com Thank you Michael Ayers -GM LIvery HTC
Disappointed. We went here before the Shania Twain concert. The floors were wet/humid from the weather and I slipped/fell on the tile. There were other patrons that also slipped and fell. Our waiter was so kind, asked how I was, put a caution sign out, and sent the manager over. The manager was reluctant to speak to me and asked if I wanted paperwork to fill out to document the fall. He was uncaring and distant- very robotic. Our waiter comped my meal, but felt like the Manager could have done more and been more customer foc... read more
Major changes from the last time we visited approximately 2 months ago. Tortilla shells used to appear home made, now they’re clearly store bought and warmed in the microwave. Previously frequented this restaurant every couple of months but will likely not come back. Nothing “special” about the high priced items that you couldn’t replicate at home.
I’m not sure this location could be more different than the amazing location downtown. The food was good but the service was horrendously slow. We had reservations, the restaurant was my no means full, but still our waitress couldn’t be bothered to make us a priority. We sat till several minutes before she even acknowledged us and took a drink order. Then she disappeared for 20min while our drinks sat getting warm at the bar. She was absolutely put out when I mentioned we were still waiting for them once she decided to grace... read more
Business response:
Please accept our apologies for your recent dining experience with us. The service you received is not to our standards, I assure you. I would love to get some more information so that I can use this experience to coach the server and our team, so that this will not happen again. My email is mayers@crgdining.com. Once again please accept my most sincere apologies, Michael Ayers-General Manager
We sat on the patio. Very nice ambiance. Our waitress was new. However that does not explain why it took 30 min to receive each drink we ordered. And to add that the waitress got my order wrong the first time...it took almost 1 hr to get my first drink. My red drum was extremely over cooked. My sister ordered the flank steak. It was very well done and burnt. One person ordered the manchego salad with chicken empanadas. When our dinners finally arrived, he had the manchego salad with grilled chicken on top. He expla... read more
Business response:
To begin, please accept my most sincere apologies on your last visit with us. This not the dining experience on which we pride ourselves, and we failed you in that regard that night. Please reach out to me via my email- mayers@crgdining.com, as I would like to touch base personally about your subpar experience with us as this is not how we serve guests in our home. I am looking forward to the opportunity to right the wrong of this dining experience. Thanks Michael Ayers
Livery Noblesville has a 4.7 star rating with 5,178 reviews.
Livery Noblesville is open now. It will close at 9:00 p.m.