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966 Village Green Dr, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I fully realize that there are women who have had a great experience here. But since my wife did not and she's too nice to write a review, I'll do it for her. She had a good friend visit from Louisiana and she had made appointments for her birthday in advance. The day of their appointment the salon cancelled on them. The facility did reset the appointment (for my wife only of course) but on the day of the appointment things did not go well. In her words... 1. When I walked in, no one greeted me, told me where I needed to sit... read more
Business response:
Hi Kerry, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you?. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I went in to the Allen location the Tuesday before Christmas, and had requested a balayage. I showed the stylist the pictures and she said no problem. unfortunately, when I was blow drying, all of my hair ended up in my lap. foils left on too long. wrong toner.. a week later, MY HAIR IS ORANGE AND I HAD TO CUT HALF OF IT OFF! HALF!! DO NOT go to this location for balayage until they actually train their colorists. Awful!
Business response:
Hi Jennifer, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you.
NEVER, EVER GO TO THIS HORRIBLE PLACE. NEVER! I am a blonde, and have been my entire life. It's a dirty ash blonde, so I color it. But, by all means, I have spent every living moment of my life a blonde, now with some grey. I have also been coloring my hair since I was 14. I went to Madison Reed, reluctantly, because of some of the reviews. The moment I met Christine, the so called "Colorist" she had attitude. She also proceeded to tell me she couldn't match my hair color (huh?) and that I am a brunette with brown hair... read more
Business response:
Hello Bettina, We're sorry we're not a good fit for you, but can confirm you were not charged. You may confirm this with your banking institution.
Terrible experience with Christy the manager at Allen Texas store; she was rude. Passive aggressive and insisted on me getting a shade and when I said let's do it; she goes I'm not going to do it and said she would decline services? And I asked why? She had spent 25 Mins ... and I had worked my whole schedule to for this appointment and she responded she didn't care she seemed to be on some trip...I was polite and so she was but boy she was the most negative employee with zero customer service. I hope not to see her again;... read more
Business response:
Hi Shelly, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I still had gray hair visible after i got my roots done at Madison reed. did not expect this experience! first time around the color faded and this time my grays didn't get covered
Business response:
Hi Tejal, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful.
They're products do not work well with blonde hair. Went to the Watters Creek Color Bar. Wanted to go one level lighter in my dark blonde hair with ash neutral tones. Told colorist my hair pulls warm but the end result was orange roots with no neutral ash tones at all. Not at all close to the color we picked out. Have called their customer service twice & was not able to talk with anyone & still waiting for a call back. I would definitely not recommend for blondes.
Business response:
Hi Michele, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
First time giving Madison Rees a shot. Had to make an online profile and take a color quiz and add a credit card to my profile as they don't take cash. After taking it and finding the correct color. I made the appointment at the nearest location. Staff was friendly enough but after waiting about ten minutes and putting on the smock they told me they couldn't lighten my dirty blonde hair at all. Didn't really make feel too good about my current hair color. I could go darker but not lighter because of my pigment and they don't... read more
Business response:
Hi Mandy, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us.
Would 10/10 not recommend getting a balayage from this location. I showed a specific photo of a basic chocolate brown toned balayage to the stylist and was led to believe the subtle look was possible. My hair looks nothing like the photo, and the bleach was done in such a sloppy and uneven fashion that I look like a spotted cheetah with my brassy toned color starting about an inch from my roots. There are many sections of hair that start really light at the top, and then fade to my natural color, and then to the bleached col... read more
Business response:
Hi Chelsea, we're saddened to hear this about your recent experience at the Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
I would definitely not recommend going here for their balayage service. I have black hair and wanted some chocolate brown highlights/balayage. I showed my stylist a few pictures, and she told me that was definitely achievable. I went to Madison Reed so that I wouldn't have to use harsh chemicals, as they advertise. However, they used a lightener that was completely damaging to my hair and left it looking and feeling very brittle and dry. And my balayage looked absolutely horrible. It was an orange/brassy color and was applie... read more
Business response:
Hi M J, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Allen has a 3.8 star rating with 173 reviews.
Madison Reed Hair Color Bar Allen is open now. It will close at 7:00 p.m.