Madison Reed Hair Color Bar Coral Gables

Preetha P. 

on Yelp

7 months ago

Totally disappointing service! After clearly explaining to the consultant that I wanted a specific shade of brown,, my hair turned out very dark, closer to black. This I could have got from a pharmacy permanent color, not the acclaimed Madison Reed. Also the initial consultant who applied the hair color did not even check. I was shown the self dry and had to find my consultant too say I was not happy with my hair looking so dark. She said it would appear lighter outside. I'm totally upset by this result. And the nonchalant ... read more

Antje G. 

on Yelp

a year ago

Very disappointing. We were very clear about the color we wanted for my mother and the technician did not even come close. Then she suggested the only way to get the color asked for was thru highlights. It seemed to be a scam to get an 85 year old woman to spend more money. Despite liking the color I use myself I would never recommend anyone using the technicians there to color hair. 

Cynthia S. 

on Yelp

a year ago

I booked an appointment for root touch-up and high-lighting/balayage. I read the cancelation fee and thought I'd be charged $20.00, then I saw a charge for $145.00 on Am Ex. I rechecked the the policy and it said balayage must be canceled 48 hours in advance. My appointment was for tomorrow and my granddaughter contracted Covid and I have to stay home to watch her. 48 hours to cancel? I've never had this happen with a hair salon! I was going to reschedule, but the charge was still $145.00!!!! Why would I reschedule if I was... read more

Mimzy F. 

on Yelp

a year ago

Really disappointed with my experience here. I came in wanting to make my previously done balayage look better/more natural when my hair was up because they had not properly done my face framing. I thought the solution would be to gloss or tone it all down, which is what I made my appointment for, but it was recommended to actually lighten around my face to blend it better and not lose the brighter part of my hair on the bottom. Since this wasn't what my appointment was for, the stylist said she would do the coloring and som... read more

Gaby G. 

on Yelp

2 years ago

Terrible service they wants charge more and more money every time adding service for blower burned my hair 

Magaly P. 

on Yelp

2 years ago

My review started as negative stars because of the text and phone customer service. Google maps has the location wrong and I was lost in the mall. I called customer service and they never answered the phone. I texted in the app and apparently they are not at the store so have no idea how to give you directions. I even sent a picture of the map to show that the map said I was there but obviously I wasn't. They replied oh yes I see our location, you're there. NO I WASNT! Needless to say after 20 minutes wandering around I was ... read more

Sussy A. 

on Yelp

2 years ago

I asked for a lighter hair color. If Nicole was unavailable to comply with my request, she should've said so. I am not happy with the color. 

Now M. 

on Yelp

2 years ago

I frequent Madison Reed in the Falls tried this location because was in the area. Color stylists work the same as all the Madison Reed's do. They are getting two stars for customer service. The girl that check people in is rude and not helpful. Customer Service is everything. I will not be back to this location and will continue to frequent The Falls location. 

Mali S. 

on Yelp

3 years ago

I bought the rooth touch up kit and hair color kit, usually when I buy one hair coloring Tube it would last me for 4 rooth touch up, I have very fine hair to my surprise Both packaging they don't have enough Product to cover my hair Very disappointed I feel their business strategy give them so little for highest Price in the market and they come for more. I would never buy their products again.