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Madison Reed Hair Color Bar Coral Gables
- Hair Salons
- Coral Gables, FL
About this business
Location details
320 San Lorenzo Ave, Space 1235, Coral Gables, FL, 33146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 9:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
The stylist left the color for way too long, when I complained I was told she had the timer and would come out when it was time to wash. She never checked my progress... then she came out with her stuff ready to go home! She had forgotten about my color!! When I asked what happened she said... "the longer application will not affect the results" then she left!!! Did not wait to see the finished color!!! She wasted my time but could not stay 5 more minutes to see the end results!! This has never happened to me before with... read more
Business response:
Hi Kathleen, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us. Thank you for taking the time to share your experience with us.
Absolutely horrible experience. For a salon that is specifically for hair color services, they are SERIOUSLY lacking. Even after notifying my colorist of my experience with coloring my hair and asking for an ashy color, my hair ended up with an extremely brassy tone. I opted for a full color service with a blowdry, which resulted in the top of my hair a completely different color than the rest of my hair. The difference in color was extremely obvious. They offered to have me come back for a complimentary gloss and even after... read more
Business response:
Hi Kristen, we’re saddened to hear this about your experience at the Hair Color Bar. Client experience and service are extremely important to us, and we want to make this right. Send us a private message here with your contact information, and we can look into this. Thank you for taking the time to share your experience with us, and we hope to get a chance to ensure your next experience is wonderful.
Loved this place until a few months ago. Suddenly no appointments and when I got an appointment one harried colorist working alone. She was great but it's not a fun experience watching someone struggling to keep up. Owners need to step up and increase staff. Just had an appointment cancel with 2 hours' notice -- which if I'd done it would've cost me me the whole appointment. The next available was two weeks away!!! Edit* I was offered a credit to make up for the short notice cancellation, which is fair since they charge whe... read more
Business response:
Hi Aixa, we're saddened to hear this about your recent experiences at the Hair Color Bar and appreciate you taking the time to provide feedback. We are sharing your feedback with our team.
The GM for this salon is extremely rude, unprofessional and definitely not up to running a salon. Meghan needs training in customer service and people skills. Unfortunately, Meghan gives Madison Reed a bad name.
Business response:
Hi Lola, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
If you can't find this place and try to call, they'll leave you on hold for 10 minutes then tell you to come back hours later not coming back.
Business response:
Hi Jelian, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Frequently asked questions about Madison Reed Hair Color Bar Coral Gables
How is Madison Reed Hair Color Bar Coral Gables rated?
Madison Reed Hair Color Bar Coral Gables has a 4.6 star rating with 395 reviews.
When is Madison Reed Hair Color Bar Coral Gables open?
Madison Reed Hair Color Bar Coral Gables is closed now. It will open at 9:00 a.m.