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1311 Johnson Ferry Rd, Suite 568, Marietta, GA, 30068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I switched from coloring my hair at home to going to Madison Reed Color- Bar in Marietta GA since August 2020. I love and prefer getting my hair colored in the salon... why? I don't get hair color stains in my bathroom, they don't miss any spots, the color is gentle but covers my greys. The ambiance is joyful. The convenience: they start on time and in 1.25 hrs I am out the door. I can book my color appt online or they will book it. They have a wide assortment of colors. Highly recommend
Business response:
This is wonderful Maria!! Thank you for sharing here! We look forward to seeing you again soon. <3
My service was great but the instructions to call before coming in were a bit confusing since no one was manning the front desk. The employees were great but it seemed a little unfair that they were understaffed.
Business response:
Thank you for taking the time to share your experience, Hannah! We'll pass your kind words along to the team. We look forward to seeing you again soon!
Went in today and got a gloss and a blowout. The visit started out rocky but ended well and happy with the results. I agree with other yelpers that it's really difgicult to get them on the phone. Not sure if this is a standard practice but there was no receptionist so while both colorists were assisting clients no one was available to answer the phone. Since I wasn't able to speak to anyone before the appointment (which I ended up scheduling online) I had questions upon arrival regarding if the services I chose could... read more
Business response:
Thank you for taking the time to share your experience, Jessi! We'll pass your kind words along to our team. We look forward to seeing you again soon!
I was very happy with my color and have been to the salon twice. I joined at the first session but now see multiple charges on my credit card all for more than the 55 I was quoted for monthly membership . The chat function on website is a robot answer and to speak with them you must call and leave a message (which I have done and am hoping to hear back). I will update when I receive some answers but the reason for my 4 stars rather than 5 is totally due to this issue. UPDATE! A rep from Madison reed called and had invest... read more
Business response:
Hi Kathy! We're happy you love your color but we're sorry for the wait to resolve you account problem. You can send us a DM on Facebook and we'll take care of you there if you have not yet heard back.
was suppose to have a appointment tomofro at 400pm but got a email at8pm tonight that it was at 4 today! not true was nov 26 and now they want to charge me 40 for a no show today will get appt card which i tried to get when i booked in person but they said they didn't have will be there tomorrow but I'm not happy i will insist on the fine print and cancellation policy i even tried to change my appointment to today but was never able to get anyone on the phone. i wonder how many other hidden fees there are they need to g... read more
Business response:
Hi Lynda, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Please reach out to us directly at colorcrew@madison-reed.com so that we may assist. We look forward to hearing from you.
My daughter arrived for her first appointment. Upon arrival she was told that she needed a parent. She is 17. So she had to cancel the appointment that she showed up for. They promptly charged me a $72.00 cancelation fee for the appointment they cancelled! We are disputing this charge but what a hassle. I would avoid doing business with this salon. Seems like this was a blessing is disguise reading the other reviews of inexperienced stylists.
Business response:
Hi Tanya, we are sorry to hear about this experience and are messaging you directly to further assist.
Terrible service. Showed up with my daughter after we booked an online appointmen. Told my daughter they would not color her hair cause she was 17 but it didn't show that when booking the appointment.
Business response:
Hi Keira, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you? Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Beware of the color bar. They employ disrespectful and poorly trained stylists. I spoke with Natalia regarding my hair and color expectations. I showed her a picture and was assured we could achieve something similar. Much to my dismay not only did she complain about coming into work SICK but said she was expected to complete the process within a certain timeframe even though there were not more than 2 other people there. Much to my horror when I started to dry my hair I realized the color was far off from what I had asked f... read more
Business response:
Hi Lara, thank you for taking the time to send us this feedback. We are so sorry to hear that your color results were not as expected, and we want to make this right. Our team will be reaching out to you shortly to take care of you.
Who leaves customers waiting at the register without a greeting? Who does not introduce herself or say anything but, "Same color?"? A Marietta Madison Reed colorist.
Business response:
Hi Allison, we're concerned about your recent experience at the Hair Color Bar and would love the opportunity to make this right. Based on the information provided here, we are unable to locate your account with us. Would you please reply with your name or email so we can reach out to connect and take care of you?. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star.
Madison Reed Hair Color Bar Marietta has a 4 star rating with 206 reviews.
Madison Reed Hair Color Bar Marietta is closed now. It will open at 10:00 a.m.