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Madison Reed Hair Color Bar Marietta

4.0

About this business

Location details

1311 Johnson Ferry Rd, Suite 568, Marietta, GA, 30068, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.0206 reviews
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Brooklyn S.'s profile image
Brooklyn S. 
rating
2 years ago

Hair came out decent but experience was horrible. There was 7 clients there with one worker that did hair. I had been there over four hours to just get partial highlights, some toner, and a blow out and I was just waiting for over 40 minutes at one point with my hair partially dried since she had to go take care of the other clients. She was doing the best she could given the amount of people there, but they should of never scheduled that many people with one worker there. She was also extremely rough brushing out my hair an... read more

Business response:

Hi Brooklyn, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

Dana M.'s profile image
Dana M. 
rating
2 years ago

I'm very disappointed. I came in for a color consultation with the manager and booked an appointment with her. I ended up with a junior associate, but the information was relayed to her. She thought I would get my best result by mixing two colors. I agreed. I also know she left the color on too long, and I had to ask her to rinse me. Right after my shampoo, she literally ran out of the shop. I started to dry my hair and told the manager that we did not get the color right. She attempted to correct it and it just got worse. N... read more

Business response:

Hi Dana, thank you for taking the time to send us this feedback. We would like to apologize for the experience you had at the Hair Color Bar and we want to make this right. Our team will be reaching out to you shortly to assist. 

JoEllen S.'s profile image
JoEllen S. 
rating
2 years ago

If I could give negative stars I would. These "colorists" are not trained, just hired and put immediately to work, no training. some don't even have a color background. My hair looks HORRIBLE. The biggest issue is that the "colorist" put all-over color on my hair for 45 minutes and smushed it through as if it were conditioner, like a head massage. It's so dark and dull. I emailed the company and I was told that they are not supposed to put color all the way through like that unless I wanted it dark. They didn't offer any mo... read more

Business response:

Hello, we're saddened to hear this about your recent experience at the Hair Color Bar, and your results were darker than expected. Client experience and service are extremely important to us and we want to make this right. We will reach out to you via message to get more information. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Keersten B.'s profile image
Keersten B. 
rating
2 years ago

Would never go back. booked a full highlight/bayalage. stylist rushed through appt. and only gave me a partial foil. hair looks awful and brassy. 

Business response:

Hi Keersten, we're so sorry to hear about your experience at the Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please reply here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Gina J.'s profile image
Gina J. 
rating
3 years ago

This was the second visit and my last one to this establishment. If you want to feel like you are at Great clips or forgotten about completely....this is the place for you. I don't mind being sprayed in the face when you shampoo me and I don't mind you getting behind a bit. When I have an appointment that it my appointment. When My color is finished by 2pm I shouldn't sit until 3 before you washy hair. I shouldn't watch people leave that came in after me with an appointment after mine. PERIOD. Least professional hair exper... read more

Business response:

Hi Gina, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Aubrey G.'s profile image
Aubrey G. 
rating
3 years ago

Where do I even begin... I came in for a blonde balayage, and left with one tone chunky highlights. The employee assigned to me barely spoke to me. I showed her a photo of the desired look, and she jumped right in. Typically, the consultation prior to applying any chemicals includes questions like "Where do you part your hair?" "How often do you have your color processed?" etc. I got none of that. Other than me asking questions and promoting conversation, the only thing this woman said to me the whole time was "dont move".... read more

Business response:

Hi Aubrey, we're so sorry to hear about your experience at the Hair Color Bar and we want to make it right. Based on the information provided here, we are unable to locate your account with us. Can you please message us here with your name or email so we can reach out to assist? We look forward to hearing from you. 

Silvia O.'s profile image
Silvia O. 
rating
3 years ago

They find the right color for you every time , I think is a program they have on their tablet; they know how to apply the color on your roots well , but after clearing and supposedly their products leave your hair soft and shiny is the opposite, it's hard, tangled, opaque, dull ... I don't understand, I don't think they apply conditioning after shampoo, they don't squeeze your hair off water just put you a very small towel and good luck detangling your long and fine hair there ; I have seen lady's who get a blow dry there , ... read more

Business response:

Hi Silvia, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your phone number or email and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

S O.'s profile image
S O. 
rating
3 years ago

it's my second time at that location , today no one greeted me , felt like the were too busy to honor my appointment; their products leave my hair feeling hard and tangled, after shampooing I requested to apply an add on product they sell , shampoo girl didn't squeeze my hair before to apply and make my hair able to absorb the product better . i decided to take off and clear the product at home , all the way while driving back my head was dripping on my clothes making me feel cold and wet . They should be more attentive, of... read more

Business response:

Hi S O., we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Dana S.'s profile image
Dana S. 
rating
3 years ago

Owner won't allow teens to get their hair done unless 18+. You think it will be cheaper than a high end salon but after all the charges it's not. They started working on my daughters hair and then remembered to ask her age and made her leave when we said she's 14. They haven't updated their app or website to mention this age rule so you waste your time going in. Multiple other girls with appointments were turned away while we were there. An entire generation of girls will always remember this is the company that wouldn't pro... read more

Business response:

Hi Dana, we're saddened to hear this about your recent experience at the Hair Color Bar. Client experience and service are extremely important to us and we want to make this right. Send us a message here with your contact information and we'll be in touch asap. Thank you for taking the time to share your experience with us and we hope to get a chance to ensure your next experience is 5-star. 

Frequently asked questions about Madison Reed Hair Color Bar Marietta

How is Madison Reed Hair Color Bar Marietta rated?

Madison Reed Hair Color Bar Marietta has a 4 star rating with 206 reviews. 

When is Madison Reed Hair Color Bar Marietta open?

Madison Reed Hair Color Bar Marietta is closed now. It will open at 10:00 a.m.